“Went there to have a few documents faxed. Everyone was so welcoming and helpful. They have just about everything in there!! It will be great to buy my future reams of paper from there too instead of ordering online. Faxing was so much cheaper than the bigger name parcel services.”
“Dylan Valdez continues to provide exceptional customer service every time I come in. As a repeat customer, it's clear he remembers and values his clients. He's always incredibly friendly, knowledgeable, and efficient. Dylan makes the entire process smooth and stress-free—you leave the store with total peace of mind knowing you're in great hands. Highly recommend asking for Dylan if you want expert service with a personal touch!”
“This is the very best UPS Store anywhere and I have been to quite number of these stores. The staff goes above and beyond to help get your needs meet. I recommend this store to EVERYONE!!”
“So, I'm a teacher and when I needed a new pencil sharpener, in November, I stopped on in. I picked up the most industrial one I could find and added the warranty because... kids. Now it's May and my pencil sharpener died. I headed back into the store for a replacement. Blake and his team did everything in their power to make sure I did not leave without a replacement. They were very helpful and attentive. Thank you so much! A+ work going on there!”
“I was able to get in, find what I needed, and get out in a timely manner. Very quiet store. Nobody offered to help me or greeted me. Even the cashier didn't talk. The store was clean and it was easy to find what I needed. I wasn't wowed by the store but I will go back”
“This is the best UPS store in the Folsom area. Love the staff who are very sufficient and delivers great service. Wish the hours were longer but understanding that they too have a life away from this business. They are the Nicest staff in this business and always knowledgeable. Please have common sense when it comes to this type of business. Respect the staff because they care about us.”
“Karen is a valuable asset to the EDH FedEx team. Personable, helpful, excellent suggestions, she even prepared an example image of what I could expect. She went above and beyond my expectations, helping me understand what some of the nuances were with enlarging the image I brought in. She did everything to help me understand what the process was and what I could expect, which is exactly what I received. The timing was particularly critical as the image was for my nephew's celebration of life as he recently passed. Karen handled it with Grace and understanding. Sincere thanks and heartfelt appreciation goes out to Karen and the entire FedEx Kinkos team who completed the printing. The entire job was done beautifully, much appreciated, extremely grateful. Thank you.”
“I had a great experience at this FedEx location recently. On Saturday 6/24 I came in once they opened to print three documents that I needed for my baby shower, also that same day. Although I should've came in earlier that week to get things done, but as a true procrastinator I waited until the last minute. Maria was by herself for about 30-35 minutes until another team member arrived. With a total of four customers and others who walked in after all of us, she was able to prioritize each person's needs and was able to effectively help each customer out. She helped me resize two files and print all three documents out. Without Maria's help, I wouldn't have been able to add these special details to my special day so thank you so much Maria! I will definitely return and hopefully be able to have Maria's help again.”
“Cathi is the greatest! My husband and I needed documents notarized and then mailed them out with tracking. What seemed like a cumbersome errand, Cathi treated us like friends as opposed to customers. She helped us with envelopes and gave a few choices with pricing. Cathi also identified which tracking number belonged to which address on our receipt. We will definitely use the UPS Store for any shipping or printing needs.”