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November 2023 by Joshua Knight
Their name is spot on!!I Had an out of state purchase for a vehicle.After calling 10 different places this shop stood out by their helpful info and recommendations.They completed my inspection and gave me a thorough report.Friendly, easy to work with and very professional!!HIGHLY RECOMMENDED
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November 2023 by Philip C.
5 stars for Carlos and the team, they always take care of my family for all our automotive needs. Honest and friendly mechanics. I wouldn't hesitate to take my car here!
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October 2023 by Tom M.
I had my car repaired there. I am very happy with the work done and price. Bill is honest with great customer service. First Choice Automotive is definitely my go to place for auto repair.
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October 2023 by Jackie O'Donnell
I've finally found an auto repair place I can trust and be comfortable with. They're even a locksmith and a mobile service, which I need. When they came to my home, they actually listened to me (an older woman!). They diagnosed the problem quickly and came up with a solution. They really know what they're doing and care about doing a good job and for the people they service.
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October 2023 by Lius Martinez
Good job
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October 2023 by Jackie O.
I've finally found an auto repair place I can trust and be comfortable with. They're even a locksmith and a mobile service, which I need. When they came to my home, they actually listened to me (an older woman!). They diagnosed the problem quickly and came up with a solution. They really know what they're doing and care about doing a good job and for the people they service.
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August 2023 by Helen N.
I have been coming to First Choice Auto since they opened , I love their service fast and also take the time to explain to me what I don't understand regarding my car quality also Great
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August 2023 by N L.
Carlos was so responsive! He came immediately! I would definitely recommend. Good attitude as well!
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July 2023 by Tyanne G.
We lost a key fob and called for information. They told us what to do and gave us a great price. Their help was invaluable. Thank you so much!!!!
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July 2023 by Tony Chan (Uncle Tony)
Good manner and service. Reasonable price. Specialist for Car keys.
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May 2023 by Taco M.
I had an unexpected run-in with the new locksmith service at First Choice Automotive in Campbell, and I have to say, I was incredibly impressed with the service I received. I was out running errands one day and had just finished shopping at Trader Joe's when I realized that I had locked my keys in my car. I was in a bit of a panic, but luckily I remembered that First Choice Automotive now offers locksmith services. I quickly called their number and explained my situation. Bill who answered the phone was incredibly friendly and assured me that a locksmith would be on their way to help me out as soon as possible. While I was waiting, I decided to do some more shopping at Trader Joe's to pass the time. To my surprise, the locksmith arrived within 20 minutes and found me right in the parking lot of Trader Joe's! He was friendly, professional, and clearly had a lot of experience. He quickly got to work and had my car unlocked in no time. I was so grateful for the prompt and friendly service that I received. It's clear that First Choice Automotive values their customers and is dedicated to providing excellent service, even when their customers are in unexpected situations like mine. If you're looking for a reliable locksmith service that truly cares about their customers, then look no further than First Choice Automotive. I highly recommend them!
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April 2023 by Andy T.
We have a 2005 car which by now had its door lock mechanism corroded. . We gradually had problem opening the door with the car key until the;past weekend the key got stuck in the key hole and the door can no longer be opened. We called AAA first but they did not have locksmith service locally. Then we search around the after some calls we got referred to First Choice Automative. Carlos come by within 30 minutes with his truck, telling us the car door locking mechanism/panel needs replacement, and told us this will take an hour--he will do the work right there in the parking lot--he had asked for the info about the car model adn year before he came and already had all the needed parts with him. We went home and after an hour he called us to say the work is done and we tried the keys--all work great. The price he charged was less than the locksmith who charged us a few years ago to fix the first occurrence of the problem--all that locksmith did was to lubricate the car keys/locks with WD-40, now that I recall... This was a long standing problem and we did not expect this can be fixed so quickly, if we take the car to the dealership that will probably be a major job. First Choice Aitomative did the job efficiently with reasonable price and good service. Highly recommended!
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April 2023 by Veronica Flores
Geeez!! Where do I start! BILL is absolutely AMAZING!! After doing my "homework" looking for several shops that could fix my 2018 Ford Explorer.. I was blown away and discouraged as MANY places I called quoted me an arm & a leg to replace the engine, axle, TPMS sensor and brakes on my car. After calling First Choice and speaking will Bill.. I was skeptical at first and thought he misunderstood the repairs I needed on my car because his quote came in ~$1,200 LESS than all the others I had received! He replaced the engine, front axle, brakes, TPMS sensor and did an oil change ALL in a timely manner and kept me informed on the progress all along the way!! THANK YOU BILL! The name sums it up! FIRST CHOICE automotive should be everyone's 1st choice! He also has the BEST prices in town for remote key replacements. Highly recommended!Services: Auto A/C recharge
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February 2023 by Richard A.
I came in for some muffler/exhaust work and was super impressed with their entire staff. They greeted me promptly at 2pm, when I had scheduled to arrive. They got my truck into the repair bay right away, diagnosed the issue, consulted with me, fixed it, and I was on my way. The repair ended up being significantly less involved that what I had expected and they treated me graciously and professionally. Highly recommended!!!
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September 2022 by Esmeralda L.
I've been coming here for years bringing all my cars. Audi, Lexus and Honda. They always do a great job at a reasonable cost. They are honest. I wouldn't trust taking my car anywhere else. Highly recommended!
