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February 2024 by Hemanvitha Karnatapu
The portion is so
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February 2024 by John Unger
Ordered online and totally screwed yp the order. Called and all they said was mistakes happen. No more tips for them. Poor management as usual.
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January 2024 by Rashad M. Said
Never again will we set foot in this establishment. Instead of generous portions being offered to us when we ordered a bowl, the young lady who was serving us was skimping On everything that you put in the plate. It was so insulting. As a result, we ended up paying $20 for half of what we should’ve had. Never again will we step foot at this establishment. As far as we’re concerned, this was daylight robbery. The staff needs to want to work there in order to serve customers. I suggest you re-train them how to serve people, so that customers are satisfied. We left and went to a competitor to continue our lunch.
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January 2024 by Amber
I don’t ever order from chipotle and when I tell you I will never do again. I ordered a burrito and as I am eating it, I bite into something hard. It was an actual LEAF. I am so upset. I will never return.
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January 2024 by Ben Hansen
Unreal experience, do not mobile order here. Takes forever, no one speaks to you, leaves items out of bag.
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January 2024 by Clay Kellinger
Skimmers.
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January 2024 by Danh Nguyen
Order the bowl with carne asada and extra carne asada, what I receive is burnt meant and extremely dry I had a hard time swallowing. This place needs to quality check their food. The carne asada was the worst that I’ve even eaten cooked beyond well done. Extremely disappointed with the service and quality of this place.
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December 2023 by K. York
A fairly standard Chipotle. Has some special lemonades to try out. Lean staffing.
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December 2023 by Gill P.
What can you say here other than friendly staff. Mex Tex fast food. Nice clean restaurant in a nice area.
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November 2023 by Harsh Sharma
Something is off at this location. Chicken didn’t taste fresh and they were out of beans. Not going here again.
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November 2023 by Trent B
Chipotle, where the seats are as sticky as the situation when they ask if you want guac for extra. Limited seating options, because apparently, discomfort enhances the burrito experience. On the bright side, the food was good enough to distract me from my quest to find a clean chair. Three stars for the delicious distraction!
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November 2023 by Simran S.
Ordered 3 meals online for in-store pick up. When I arrived, was slightly disappointed to find one person in-front of me and nothing on the pick up rack. About 3 minutes later, someone comes from the back kitchen and starts clearing all of us in line for pick ups - all our orders were ready to go, just in the back. I was relieved that my order, which was placed 40 min prior, was completed and not pending. Was happy with the food, received everything I ordered including utensils, and had an overall positive experience.
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November 2023 by Vince M.
Horrible!!! I've been going to Chipotle for years now and visitng locations all over California. I love thier food. This Bascom location was the worst I have ever seen or experienced. The employees are unproffesional, they had a self-made sign that said "on break" and the doors were locked during buisness hours. They got my order wrong and the dinning area was trashed with food on the tables and garbages over flowing. Everyone is short staffed, so maybe that means we actually need to work a tad bit harder. The worst part is there were 5 employees there and they were all just cursing, laughing and not attentive to customers.
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October 2023 by Judy Y.
Servers here are generally decent and nice except for two people.The food I would say is 3.5 stars. We got a guacamole one time delivered and it came black! Lol. And one time my pick up order was "stolen" per the register person. It's really because 3 hours later they forgot to do my order because I heard her in the back talking about it.I'm here eating right. We got a salad and right when I was about to take it out of the bag it smelled like a sewer. We kept smelling it and the smell remained. I think it came from the onions of the fajita veggies even though I got a taco with fajita veggies and it did not smell. So I went up front to let them know and ask for a new one. The Asian girl smelled it too and she made a motion oh yeah it smells. So I said yeah could I get a new one without the fajita. And she tells me that no it's not the fajita and I ask her oh what is it from? And responds "JUST go to the line." Like she was doing me a favor. First of all, I paid for a non rotten smelling salad and I didn't get that. I didn't pay for an attitude :(-4 stars for the attitude and all the times that the orders from the app came out wrong, probably half of our online orders were missing something.
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September 2023 by Henry Dawes
This Chipotle is to be completely avoided. The staff is rude or inexperienced, the food is not done well, they often run out of key ingredients, and sometimes they overcharge you. Never had a single good experience here. Today was my last day.
