Emberwest Fireplace & Patio, LLC is a family-run business with over thirty years of experience, specializing in high-quality products for the fireplace industry on the West Coast. They are known for their exceptional customer service and a wide selection of fireplace inserts available in their showroom. Customers appreciate the knowledgeable staff who provide helpful guidance in choosing the right products for their needs. One customer mentioned how Aaron saved them money by assisting with a gas fireplace issue, highlighting the team's commitment to excellent service. Emberwest also provides service and support for existing fireplaces, with loyal customers returning for maintenance and upgrades. The company is praised for reasonable pricing and discounts for repeat clients. They offer assistance with converting wood-burning fireplaces to gas or electric, demonstrating their dedication to customer satisfaction. Overall, Emberwest Fireplace & Patio is highly recommended for their quality products, knowledgeable staff, and outstanding post-sale support, making them a go-to choice for fireplace needs.
Aaron at Emberwest saved me $$$. I had an issue with my gas fireplace insert not lighting. He patiently walked me through a few things to check and I got it working perfectly. Excellent customer service!
June 2025
Kind folks. Would recommend to anyone who are looking for their needs to be fulfilled. Thank you again!
July 2024
A big thank you to the team at EmberWest who helped bring my design idea to life! Great selection, knowledgeable staff and top notch customer service post-sale. Highly recommend the entire team. Thank you!
