September 2019 by Adriana T.
I like to support small businesses and this place is close to my place. I've brought several things here and have given this place consistent business. As some of the other reviews, there were times where I'd come in to pick up and my stuff wasn't ready. This time around, i brought a LV bag to repair the handle which just needed glue. Unfortunately, it had been 2 months, I dropped by 3 times. However I remained patient bc I could survive without the bag. Well when the bag was finally ready there was dry glue all over the handle and there were black scuffs and an indent where Dennis had clipped the handle to make it stay together. I remained calm and asked Dennis to fix the bag. Dennis attempted to clean the dry glue off of the handle but the handle was just a complete mess, there's NO WAY I can wear the bag anymore, mind you it's Louie Vuitton! Instead of asking Dennis to replace my bag, I asked him if he could give me back my money for the repair which was $12. Dennis was livid!!! He said no and said he'd give me $5 back. I told him to keep it and I would write a review instead. I'm super disappointed in this place especially after all the business I gave him. My LV bag is dunzo!! :(