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February 2024 by J
Very helpful!
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January 2024 by Mwema Njukia
Got the stuff I was looking for here. Great location.
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January 2024 by Shen Yu
I purchased a bike here and later realized the size was wrong. I came back after 8 days for an exchange. The store accepted my exchange even though I had rode my bike for about 15 miles. The staff offered great help during the exchange. Now the new size is a good fit. I am happy about the purchase.
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December 2023 by David ..
I have bought my last 2 bikes from WA. Jake is a friendly salesman and skilled mechanic. Part of his salesmanship was to announce that I could have a "N/C" tune-up during the first 3 months after sales. What a deal, I theoretically didn't even need a wallet for this trip right? I was in fact charged for parts. I guess "N/C" was too good to be true. Jake should have written "N/C" for labor only to avoid misunderstanding. How will he be held accountable for lack of truth in advertising?
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December 2023 by M H.
My 12 yo son and I stopped in for a bike lock this afternoon- the on site dog actually bit my son - first bit his shorts then took two bites at his arm - broke the skin and left several welts . The employee didn't do anything to help in fact he said .... Yeah she plays with her mouth. Playing and bite marks are very different. What the fuck ? I sincerely hope my son's arm is ok . Freaked him out . We've purchased 4 or 5 bikes here and had service done over the years . I'd love to hear from the owner . If not he may be hearing from me . This just got ugly- it's 9pm and my son is in pain - several deep scratches on his arm two black bruise dots and a cut that broke the skin. I need your dogs vaccination records and probably your insurance info. Your dog is dangerous . Im very pissed !
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December 2023 by ANTHONY anthony
too racist bad service
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October 2023 by Vikram
The folks here are great. I have used their service department, and purchased tools for DIY fixes, as well as cycling accessories from them. I was first referred to this place from another bike store and have been returning here every time I need something.
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September 2023 by Ecbs L.
"25 STARS" ,I would give Wheel away 25 stars if I could . This Bike shop is simply One of the best Bike shops in the valley. Defiantly the correct shop for buying a bike or getting your bike worked on there knowledge factor is off the charts ..if your into racing or just for fun these guys got you covered and then some Thank you Wheel a Way Staff, ( Dilan and Jake ) For making my time there a one of the best moments of my life experience buying a E MTB Specialized Alloy Levo Cobalt Blue . My father bought my 1st bike here a orange Schwinn 5 speed fastback when I was Kidd I cannot believe there still open after all these years ,I am 55 and lived in the area my whole life I have been to all most every bike shop in this valley . A living testament to there ability to preform and proof of the 5 star customer service and selection of bikes and 1st class repair shop Here is the 25 star Break down 5 Stars Customer Service 5 Stars Ease of Purchase 5 Stars Help full and Knowledgeable Staff 5 Stars Reasonable prices 5 Stars Cleanness off shop Very Truly Hannibal Salomon
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September 2023 by vijayendra m
We bought our kid's bike (specialized - rockhopper) here. As this was our first bike purchase, we had a lot of questions. The Wheel Away team answered all our queries patiently and showed us quite a few options before we narrowed down on a rockhopper. They also recommended a few cheaper but functional accessories (bike helmets, locks etc) that was useful. On the day of delivery, we got there late due to a traffic pileup on 85-S but they waited for us beyond their closing hours. Our trunk-mount rack was not hooked up properly and they showed us how to do it correctly! I have not seen many businesses operate like this. We were truly blown away by them and will surely come back for our next purchase! Thanks Wheel Away team!
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June 2023 by Amrith Atwal
Awesome customer service, great variety of bikes, and very knowledgeable. I've always had a great experience here!
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May 2023 by Frank Harder
This is a fantastic store, friendliness, experienced, welcoming, genuine, I needed a bike rack for my wife's Specialized I bought 3 years ago at this place. Sure enough I had challenges, a thread came lose in the frame, I could never repair by myself, I went back, this time with my bike and the rack and their repaired the thread promptly and put the rack on. No charge. Love it. This is why I buy there and not online. Thank you guys. Keep up the good work.
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May 2023 by Michael Fryar
Amazing selection of Specialized helmets. The staff were very patient with me as I tried to choose between the Prevail and Evade. I chose the Prevail and love it!
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April 2023 by Pedro Antonio Silva Rodriguez
I bought my first mountain bike there, they have a big variety of brands and designs. They explained how to use the bike and disassemble the front wheel in a very detailed way. Great job. I would buy my next bicycle there with no doubt.
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April 2023 by Pat Wehner
Very helpful and patient. Great bike. I bought the Turbo Levo.
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February 2023 by Tamara Armishev
I have an old hand-me-down bike, but it gets treated like a princess in this shop whenever it has an issue. A chain fell off; the clerk fixed the chain, explained to me what happened and how to correct it in the future, and charged next to nothing. I think he even gave the bike a quick cleanup!For someone like me, very clueless about bikes and kinda self-conscious about the old thing that I ride (but I don't bike much, so it feels pointless to upgrade) this place is a very safe place to tend to my biking needs. Friendly and much appreciated!
