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“One more awesome experience shopping at Mattress firm, Santa Cruz. “Sleep expert” Mike helped us this time. he was very patient and let us try a lot of mattresses.”
“Martin was super friendly, knowledgeable, and helpful! It was my first time buying a mattress and I definitely feel like they helped me find the right fit rather than trying to up/sell me something. The delivery guys were extremely accommodating and made the process really easy as well :)”
“Nice selection and quality, friendly and professional staff. Toni helped us choose and configure an awesome sofa, and the delivery team was nice and careful bringing it into the house.”
“I recently purchased a bed from Dan at Bay Bed and Mattress and I can say it is without question the best bed I’ve ever slept on! Moreover Dan was an absolute pleasure to work with. He listened to my questions and concerns and took some time to really zero in on the proper mattress for me. Thank you, Dan!”
“I was happy that there was no one in the store when I got there made it easier more comfortable found the bed I wanted. I forget his name, but the guy behind the counter was helpful and nice. Made it very comfortable for the price that I paid I think you should throw in a free base. That’s why I didn’t give five stars.”
“I always enjoy doing business with local brick and mortar companies. Chris is a friendly guy. His salesperson, Gabrielle, was very helpful. I purchased an extra firm queen mattress at a good agreed to price, to my liking and Chris offered to deliver it that same afternoon at 5 PM. WOW!! Just what I wanted. Since he was working alone I offered to meet him at the house to carry the mattress up the staircase to the second floor bedroom. When I arrived, I was impressed that he had already delivered the mattress and removed the old twin on his own. Unfortunately, in the process the mattress caught on the landing molding, lifting it off. The oak trim was ripped away from the landing molding by the precarious, heavy queen mattress edges as Chris carried it by himself on the way up the stairs. This required me to do two separate repair jobs as a result of the damage. I was disappointed that he wasn't willing to wait a few minutes for me to give him hand and prevent this damage to the house. While I appreciate his willingness, it may have been overconfident/exuberant. Otherwise, it was a completely satisfactory business purchase interaction and we are pleased with the mattress. I would recommend this business. This is the fourth mattress we have purchased from Chris.”
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“We had a very positive experience with our local Mattress Firm store in Capitola, CA. Courtney was our sales person.
She was friendly, knowledgeable and was not at all high pressure which we appreciated.
We highly recommend this store!”