Open 24 hours
1960 41st Ave, CapitolaOpen 24 hours
1995 41st Ave, Capitola“I was having a rough start with Citibank, until I walked into the Capitola Branch, and met a living Doll. The branch manager, Naa-Sharmeh Norteye, was so lovely, personable, efficient. She helped me with a problem, I was unable to solve, on the phone with the bank. She took the time to fix everything, and explain. She has been an Employee for sixteen years, which gave me total confidence. In these troubled times, it's wonderful when someone is kind to you, on a bad day. Five stars!”
Open 24 hours
4055 Capitola Rd, Capitola“I love this branch. The manager was so helpful and stood by my side as I got a fax number and tracking number to resolve a dispute. After going to Scott's Valley and meeting a very rude manager this has been a breath of fresh air. There was also a very nice guy employee who helped me.The manager brought back my faith in BOA and in human kindness”
“Well, well, well. Brittany A. Schofield did it. She helped a small sole prop with the PPP loan program and I closed the SBA program in a week. Wow, all my other friends who own biz's said their larger banks ignored them or didn't even want to help. Not my bank! Comerica came through and Brittany called me back even while juggling Covid, family and a slew of PPP applications. BRITTANY YOU ROCK, mostly because you made yourself available to me. And I won't forget it.”