Porsche Carlsbad in Carlsbad, CA is dedicated to providing excellent customer service and meeting each customer's needs. The staff, including sales representatives and service managers, are known for their professionalism, patience, and genuine care. Customers appreciate how the team guides them honestly and clearly through the process, making them feel valued and supported without pressure. Many reviews highlight the exceptional experience of working with staff like Santiago Sierra, who goes above and beyond to help customers find their dream cars and ensures a smooth, exciting process. The service team, including Kassey Kinsey and Jeff, are praised for their responsiveness, knowledge, and careful handling of vehicle repairs and recalls. Overall, Porsche Carlsbad is recognized for its commitment to customer satisfaction, with personalized attention and high-quality service that make every visit memorable. The dealership strives to exceed expectations and deliver a truly exceptional experience.
Great experience from sales to delivery and of course my new Porsche is outstanding!!! They also service my Range Rover and Audi in their other stores with 💯 customer satisfaction as well.
November 2025
We have had extensive work completed on our porsche cayenne and it was handled with great care by Kassey Kinsey. She was always responsive to our needs. The service she provides is the reason we highly value the services provided by Porsche Carlsbad.
November 2025
All went very well. All work completed as promised with no glitches.