I am wondering if the store is under new management. I went in today, and there was a lot of workers, and I was approached by many of them asking if they could help me in anyway. They were very responsive, and nice. It was a pleasurable experience there today. I don't think it's been that way in the past.
July 2023
I went here for the TSA pre check appointment and it was super easy and quick! I made an appointment but there were several walk ins that arrived while I was there.
January 2023
I had to send a fax today! Yes - in 2023 the government needs a fax for the service I needed. Hilarious - the staff member Julie helped me through the process. Awesome service and we made it fun.