Safeway Pharmacy, located at 104 Mid Valley Center in Carmel, CA, offers a range of pharmaceutical services and is known for its knowledgeable and professional staff. They assist with filling and transferring prescriptions, as well as answering pharmaceutical questions. The pharmacy provides various services, including flu vaccinations, shingles shots, and back-to-school vaccines, with both scheduled appointments and walk-ins welcome. Customers have appreciated the pharmacy's helpfulness, especially in urgent situations, where staff have gone above and beyond to find solutions, such as applying discount codes for uninsured medications.
While many reviews highlight the friendly and patient nature of the staff, some customers express concerns about wait times and difficulties in communication, particularly regarding phone accessibility and text notifications. The pharmacy has faced challenges with staffing and organization, leading to longer waits and frustrations for customers. Despite these issues, the pharmacy has made improvements in service quality and maintains a generally positive reputation. The store itself may need an upgrade, but it continues to provide essential products, including fresh fruits and vegetables. Overall, Safeway Pharmacy strives to support its community with a dedicated team, despite facing operational challenges.
The staff was very nice and the store had exactly what I was looking for.
September 2024
We've had a great experience with this pharmacy, for both prescriptions and vaccinations. And we appreciate very much the convenience. They're also easy to reach by phone to check on the status of a script and so on.
August 2024
Is it really impossible to make the process of obtaining medicines automatic in our age of artificial intelligence???