“I'm very pleased to send this message. I've been asked by many others customer from metro was ask to tell you know about a very Special Person you having working for you. Ricky as always went all out for gose very and be on for you, if you ask him to help he always will to help. Some of the custoner are seniors come over and need help maybe setting up the phone or not able understand the phone The bill they don't understand. They say that he's very nice and he treat us all the same and that were very important
Takes the time give us. information to help with thinking other ways so it makes it better for all of us. They really don't have to many people that knows how to do customer sevices like that anymore”
“I am 64 years old and not very modern technology oriented but I did just buy Samsung Galaxy A23 5G which I love and want to know everything about it. I went to Cricket store because I received messages to update the software and needed WiFi for that. I was slightly frustrated because I didn't have WiFi. That's where I met Hakeem who immediately put the smile on my face. He was super friendly, knowledgeable and helpful. He took time to explain to me how everything works, let me use WiFi in the store to update software and I left very happy with this incredible service. Thank you Hakeem and Cricket.”