Quest Diagnostics is located in the St. George Building on Coyle Avenue. The location offers routine lab tests, pediatric specialty draws, glucose tolerance tests, and Blueprint for Wellness screenings. It provides blood and urine testing. Quest now offers COVID-19 antibody testing by appointment, with specific guidelines. Appointments are recommended and can be scheduled online. Reviews describe the facility as a pleasant, clean, professional, and organized place. Many patients report excellent experiences, noting staff are amazing, kind, calm, patient, helpful, professional, personable, gentle, and quick. Specific positive interactions include staff easing patient anxiety, being gentle during blood draws, expertly handling difficult veins, and going above and beyond to help resolve issues with insurance or missing lab orders. Staff have been commended for their caring hearts and for saving patients money. A less positive experience noted a phlebotomist in a hurry who did not swab an arm with alcohol before a draw. Another mentioned a delay due to an issue with a doctor's lab order, though staff tried to be quick. Overall, patients express extreme thankfulness, with some calling their blood draw a nice experience and praising staff as wonderful angels.
The technicians were very friendly and very professional. My wait time was less than a minute. This was the best Quest experience ever.
June 2024
Effie was great didn't even feel the needle. I had an appointment so I was in and out quick
June 2024
I had an appointment, got there 10 minutes before, and got in right on time. Effie helped me and she was amazing. She was very kind and calm which helped ease the bit of anxiety I felt. She was quick and gentle when drawing blood. Couldn't have had a better experience.
