Quest Diagnostics offers a range of services, including COVID-19 antibody testing by appointment and various lab tests such as blood and urine testing, glucose tolerance tests, and pediatric specialty services. Located next to Mercy San Juan Hospital, the facility is open Monday to Friday from 6:30 am to 4:30 pm, with face coverings required. While many customers praise the staff for their kindness, professionalism, and efficient service, there are complaints about long wait times for walk-in patients, sometimes exceeding two hours. Some visitors recommend arriving early to secure parking. Overall, Quest Diagnostics is noted for its caring staff and streamlined online appointment process, making it a reliable choice for lab testing needs.
I had gotten very bad news just prior to being called for my blood draw. Karina was very kind and caring and also very good at her job. Thnak you very much!
June 2025
I had no problems with the conditions or the staff. The wait time as a walk in patient is insane. Having to wait over 2hrs for a blood draw is just down right ridiculous. There should seriously be a better way to treat walk in patients
May 2025
Every time I am satisfied with the Quest Diagnostic, very professional and friendly staff.