So here is it 4:45pm on a Sunday night and I just ran over a nail. Pep boys next door says open til 6pm but they stopped taking cares and told me to try just tires, who was closing at 5pm. So I prayed that they help me. They took my car and fixed my tire. Staying open later to help me out. I am so grateful for them.
November 2023
Will Never Come again. Customer service was fine, but the wait was ridiculous. My appointment to get an oil change was at 6, but I came at 5 and just asked if they could see me earlier. Guy with the long beard said yes. Wrong. An hour and a half later, I'm still waiting. Horrible. Never. Again
September 2023
They didn't put the plastic back on after an oil change. Now for some reason the outer part they left on cracked, hanging and scrapping on the floor. I fixed part of the problem. But it all could've been avoided. More money out of my pocket.