About Preferred Mortgage Services | David Shoffner
Preferred Mortgage Services | David Shoffner has been providing trusted mortgage services since 1981, with over 20 years of experience at their Castro Valley, California location. The team, including Evangeline Flores, Thomas Doan, Carmela, and Angelina, is praised for their exceptional customer service, professionalism, and willingness to resolve issues efficiently. Clients highlight the personalized attention, knowledgeable guidance, and the advantages of working with a credit union compared to a traditional bank. Preferred Mortgage Services is committed to delivering a superior banking experience for its customers.
Evangeline Flores was very welcoming, calm and patient , even though I was having a meltdown. She went above and beyond to successfully resolve my issue. The customer service at the CV branch was outstanding!
August 2025
I saw Evangeline Flores at the CV branch. She was helping me with a loan signing. She was gracious and helpful. Thank you.
August 2025
Thomas was extremely helpful. He resolved several issues I’ve been having only in just a few minutes and also informed me on some ways to improve my account.
