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“Really nice people and great customer service. Zach was knowledgeable, patient, and very helpful. Everyone around us also seemed like they were being helped kindly and effectively. A very pleasant surprise for a Verizon store.”
“Thanks Automated Telecom.. our transition to your new system from the old went as smooth as a gravy sandwich! I called our toll-free sales line and got our sales branch in Ohio right away - no issues and no delays. My rep says the caller ID now works! Old system wouldn't display that which is critical for sales so I'm very pleased with the transition and your customer support team was very responsive and fast.”
“Julian, the technician who came to install the equipment was friendly and very efficient in his installation. He answered all my questions and is very knowledgeable in the systems' ranges and capabilities. It was a very windy day which does affect signal and he ensured that the antenna received the optimum signal. Very pleased. Thank you Julian.”
“Went in to change from dvr box service .... after last week in home service tech told me Cloud DVR was now available and it would lower my bill. Unfortunately the CS Rep said it was so popular no new sign ups allowed, I asked him to make notes for hopeful credit on account when I said I would wait patiently. Until Sept @ earliest. I appreciate his honesty. Also when I started our chat I informed him I was COMPLETELY SATISFIED with my Cell service and I knew he was required to ask, I acknowledged his job expectations, and he respected my time.... that is good service!!”
“The die trim store in Avon Ohio is outstanding! The people are very friendly and knowledgeable. I love the way they all work together and they have solved every issue I have ever had with my services.”
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“I wanted to add another line for my son. I called & the owner of the store handled it all over the phone since I couldn't get to the store. Payment for hooking it up & insurance. He waited for my son past closing time plus he gave my son a brand new phone & all it cost me was installation fee of $50.00 & $80.00 a month for both lines unlimited. Good experiences!”