Metro by T-Mobile is praised for its excellent customer service and knowledgeable staff. Customers appreciate the assistance provided by employees like Karen, Hailey, Stephanie, Carlos, and Alvaro, who are described as friendly, patient, and informative. They help with phone upgrades, setting up devices, and answering questions, often with a smile and a sense of humor. Many customers express their intention to return due to the positive experiences. Overall, the store's team is recognized for making the process enjoyable and straightforward, making it a highly recommended destination for mobile needs.
Antonio was very helpful and helped make my number transfer.
March 2024
Scarlett was helpful setting up my new phone and tablet.
November 2023
I went to upgrade my phone and Karen and Hailey were assisting me in doing so and they did a fantastic job. They were also pretty funny to be honest but great customer service I would definitely recommend going there. Great job ladies ??? and thank you very much
