U-Haul Moving & Storage of Cathedral City offers a wide range of services for both local and long-distance moves, including truck rentals, trailers, cargo vans, and self-storage. The facility also provides portable U-Box containers, hitch installations, and moving supplies. While customers appreciate the helpfulness and professionalism of the staff, there have been some issues with the computer system causing delays. Despite this, the staff remained calm and managed to complete transactions satisfactorily, earning high praise from customers. Many reviews highlight the manager's involvement and excellent communication skills, making the rental process smooth for newcomers in the area. However, there are some frustrations regarding extra charges for gas and difficulties in reaching the facility by phone for specific inquiries. Customers have also noted challenges with the app, particularly regarding rental extensions and information on services like hitch installations. Overall, U-Haul Moving & Storage of Cathedral City is recognized for its friendly and courteous service, along with a comprehensive selection of moving equipment. Many customers express a willingness to return due to the positive experiences provided by the staff.
Always great service n they got ya covered on yiur moving n storage needs
March 2026
Truck was ready, clean only issue was truck was blocked but associate moved the other truck ASAP when he was finished with customer at the counter. They need more than JUST one employee in the early AM
March 2026
The service is decent even you walk in but getting someone on the phone is almost impossible and the automated system just repeats itself when you make a number selection OUT ASKS YOU TO MAKE. Terrible
