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November 2023 by Jolene Steely
Love it!11 can visit my unit at any time I need to how wonderful it is every one that works there are so helpful and nice
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August 2023 by Mike D.
Have lost checks multiple times, then complain about a late payment. Poor management.
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June 2023 by Troy Milam
I have rented a 10' x 10' space here for a number of years.The staff and management have always taken care of my needs in a cautious and timely manner. I am notified about upcoming payments well before they are due. The only negative thing would be the number of mice that live nearby. Even so the staff are diligent in efforts to keep them in check. I really enjoy the 24 hour access.
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June 2023 by Tania Ronnie
So far so good. The staff here are great and 24hr access to my unit is necessary for my work schedule and the reason why I chose Heritage when looking for a storage unit.The cleanliness here is above and beyond any other I've visited I would recommend Heritage to anyone in need of a storage unit. I definitely give them 5⭐⭐⭐⭐⭐
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June 2023 by P. Redfern
OVER-PRICED! They continually raise rates. When they 1st tookover they raised rates and said we could access 24/7. Did not happen for at least 8 months. Appears people living there. I don't like 24/7 because of this. Spiders. I never had this problem before the new owners took over.
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June 2023 by Madeena Foletta
I’ve rented from this storage facility for years now. Staff is very, nice and friendly. I feel like my beloved belongings are secure and safe. I would highly recommend Heritage Self Storage in Ceres, Ca.
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June 2023 by Nashyely Salgado
We really love their service, and honestly feel secure leaving our belongings there. It’s been almost 2 years and we’ve never had a problem.
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June 2023 by Rajveer Kandola
Jose really went outta his way today !! Customer service at its best !! Clean environment and nice hospitality.. try them out you won’t be disappointed..
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June 2023 by Natalie Martinez
The new owner's are robbing people with $25.00 pre lien fees and late fees and insurance fees ever since the new owner's wanted a remodel. They are not considerate to people's financial situations they won't take payments. I'm disabled and in a fixed income they need a reality check.
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June 2023 by Shellie Chauvin
I am a new renter. Only 2 complaints...1. My niece referred me and when I told them, they did not give her the discount. 2. We were dropping off some things to put storage and I went in and asked to use the restroom and was told..."We don't have a public restroom".I mean really? I am a customer and I can't use the restroom?However, the facility is 24 hours and I love that! I work nights so my schedule is hard to accommodate. I am able to go in ANYTIME I WANT? It's usually at night! So that's an A+ for me❤️ Also I love that the facility is very clean and has security cameras literally EVERYWHERE ?I feel like my unit is 100% safe. I would recommend this facility to anyone?
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April 2023 by Hannah J.
Friendly staff clean facility and clean office. Open 7 days a week with 24 house gate access
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April 2023 by bestlifenow
Had our stuff here since it was Ceres Self Storage with helpful people. Now Heritage; Our stuff was stolen and we been getting jerked around! Payed thousands of dollars to this place and they had one responsibility, have the information and video evidence for the police. Couldn't even do that! They couldn't even tell us when it happened. They have no security and gate is left open all the time. This place is garbage!
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February 2023 by Ryan Lusk
These people seem nice at first but are rude and cons, So my wife got a storage unit here to keep some stuff in .I my unit pay for but i cant get into it because that one behind on payments . Telling me shes just a signers for the unit its actually mine. so i tell them you can have what ever in it , its not mine . They still wont let me in the storage unit thats paid for unless i pay for both im like wow ...
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January 2023 by Kaylin Story
Great staff. But it’s seems every six months this place is sold and raised $50 to $100 in fees every year.
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January 2023 by Nick Ramirez
My experiences, quite Pleasant. They even gave me a lock so they're okay in my book