Norm Reeves Ford Superstore is one of the premier Ford dealers in Cerritos, CA, and in the state of California. The dealership's commitment to customer service is second to none, offering a comprehensive Ford parts and service department serving Los Angeles and Orange Counties. Customers praise the fantastic service and friendly staff, with specific mention of Crystal Lopez, Deangalo, Romario, Sebastian, Omar, and Robert Bouls, who have all gone above and beyond to provide a smooth and enjoyable car-buying experience. The dealership is described as first-class, easy to work with, convenient, and accommodating, providing a refreshing alternative to the typical long, drawn-out car-buying process. Customers express their satisfaction and willingness to return and refer others to Norm Reeves Ford Superstore.
Excellent service all around. Rafael Gonzales my service manager could have not been more professional or helpful. The mechanics did high quality work and my truck runs great again. I highly recommend Norm Reeves Ford service dept.
December 2025
Came here after a negative experience at another Ford service center. So glad I did! Helpful and competent staff. Work done well. Will be coming back!
December 2025
MY EXPERIENCE WAS AWESOME PROFESSIONAL AND VERY TIMELY. RICHARD JUAREZ WAS ON IT LIKE BEES ON HONEY. DEFINITELY GOING BACK FOR SERVICE AND LETTING MY PEEPS KNOW HOW AWESOME THE EXPERIENCE WAS. GREAT JOB NORM REEVES FORD SERVICE DEPT..........
