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“Heman Bagga, the Service Manager, provided truly outstanding service. He helped us right away and made the entire process quick and stress-free. He was genuinely kind, caring, and professional. Norm Reeves Hyundai is very fortunate to have him, and he absolutely deserves to be recognized and promoted”
“Luis was extremely helpful throughout the entire process. He was friendly, patient, knowledgeable, and made everything easy and stress-free. He took the time to answer all of our questions and made sure we felt comfortable with everything before leaving. Great customer service from start to finish. I really appreciate all of Luis’s help and would definitely recommend working with him!”
“I had a great experience at Lexus of Cerritos! I submitted an inquiry online and within two minutes, Brandon reached out to me. The whole process was extremely quick and efficient. They were able to get the paperwork started before I even arrived.
Once I got to the dealership, I test drove the car, loved it, and everything went smoothly from there. I was in and out with my new car in about an hour and a half! Brandon, Ricky, and Rudy all provided great customer service and made the entire experience easy and stress-free. I really appreciated how efficient and helpful they were throughout the whole process. Definitely recommend Lexus of Cerritos!”
8AM - 5PM
17411 Studebaker Rd #B, Cerritos
Auto Repair
“Eurotech at the Cerritos auto Square has repaired and painted three of my vehicles and done an excellent job each time. Shout out to Lesley for outstanding customer service.”
“Fernando the sales man was excellent in all aspects from finding a car for me to providing information and setting up the vehicle after the purchase and even after following up with calls if I needed more help. Everyone else was excellent also they helped me get the best deal on the Maverick that I wanted. Overall best experience I have had in purchasing a vehicle. Everyone is very professional and polite.”
“I had a good experience taking my car over to Cerritos Toyota. Claudia was very friendly and super helpful. It felt like a pleasant personalized experience.
Only downside I’d say was in regards to the waiting area. It felt a little run down and there wasn’t enough tables to work from (one table top was not secure so you couldn’t set anything on top without it tilting a lot). Also, one of the main seating areas nearest the bathrooms smelled like bathroom cleaning supplies. It smelled very strong and I opted to sit outside.”
“Lorena was so helpful and helped me with everything, when I got my car back it looks brand new like nothing had ever happened. Car was scratched up and bent on the bottom. Very happy with the service from this place”
“Outstanding sales experience. This team is so friendly and professional I felt like I was dealing with a member of my own family. Angel in sales was super courteous and friendly and gave me a great deal on a 2023 Mitsubishi Crossover with low miles. I am very happy with the car and experience just only exception was noticed a nail in the rear tire i have been trying to get addressed to bring in for replacement tire. If someone could assist me I appreciate it. Thank you!”
“Vision Collision did an excellent job repairing my car after a hit and run. From the start, Anthony was extremely helpful and straightforward. He took the time to explain insurance details and processes that I honestly never knew about, which helped me make informed decisions instead of feeling lost or pressured.
What really stood out was the transparency. There were no surprises, no vague answers, and no upselling. Anthony was clear about what insurance covers, what it doesn’t, and why, which I really appreciated. The communication throughout the process was solid, and the customer service felt genuine rather than transactional.
The repair work itself came out great, and the whole experience felt professional from start to finish. I’d absolutely recommend Vision Collision to anyone who needs repairs and wants a shop that values honesty, transparency, and real customer service.”
“A consummate pro. Ricky did incredible work on a spot that others said they couldn’t do, the shop said it would require a new bumper altogether. He fixed it. It was fast and it looks great. 100 % satisfied with the job done. Fair price too!”
“When you take your car to a dealer you want to have the worker who is a go getter. You don’t want the worker whom you have to keep following up with. We have found the one who will take the task at hand and complete it to the best of their ability. For example, call extended warranty and make sure everything is taken care of from start to finish. We have found our person whom we know will take the initiative and go the extra mile. Adrian at Penske is our go to person who is always happy to help. Thank you Adrian for taking the headaches away when dealing with our vehicle at Penske Chevrolet.”
“The process of getting my Sierra was top notch from the moment I was looking online to the moment I left the dealership. Hassan was a great communicator and was there every step of the way.”
“I had a great experience at Pep Boys with Mike. He was honest and straightforward about what needed to be fixed on my truck. He helped me take care of the main problem and explained what should be repaired next without pressuring me to do everything at once. I really appreciate his honesty, helpfulness, and great customer service. I definitely recommend Mike and will be coming back for my next repair!”
“We’ve come here a couple of times. The employees are nice and are good with keeping up with updates. One time took a little longer than expected but still under the amount of days for our rental coverage and the owner worked with us. Over all great experiences!”
“Great experience with AK the finance manager , borna was a great guy and also Isaiah took their time showed us the truck and answer led all of our questions. They even let me win the negotiations on the deal”
8:30AM - 9PM
18500 Studebaker Rd, Cerritos
Auto Repair
“It was amazing! Lan and Avery were both amazing and went above and beyond in making our car experience feel comfortable and helped us find the best options for our family. Will be returning back to them.in a few months when daughter is ready to purchase her 1st honda!”
“Jordan was the rep that assisted me and guided me through the processor buying a vehicle with speed, respect, and humor... thanks buddy great job!!! Definitely will recommend this dealership”
“I recently serviced my vehicle at Kia Cerritos and experienced exceptional customer care from Mike Tatum. He provided top-notch service from start to finish, and I couldn't be more satisfied with the experience.”
“Great and professional experience with Tony (salesman) and Jose (finance). The mangers were able to assist in the final negotiations and I was able to drive off with my new 2026 SL Nissan Pathfinder. If you want a fair and to the point out the door price negotiation see Tony!”
9AM - 8PM
10861 183rd St, Cerritos
Auto Repair
“My service guy was the best I appreciate someone who takes pride in their job and know details and aims to making sure his customer was very happy. Thank you Duey I hope I got the correct spelling”
“I went to get my car checked since check engine light was on. I was well taken care of. No brush off service. If you want great service and help, ask for Michelle in the service center. In contact the whole time and made sure all was taken care of. Looked out for me and the repair as if it were her own. At least that's what it felt like. Thank you Michelle and cerritos service team.”
“My mom's review: I rarely write reviews but my experiences at Cerritos Collision warranted one! First, my insurance company recommended Cerritos Collision after I was rear ended and the experience was amazing especially with their respect for my time. They made the entire process easy and seamless. Then recently, I had issues with my windshield wiper and with everyone my husband spoke with who was quoted approximately $600, at other body shops and dealerships, I decided to independently purchase parts and just called Cesar Rodriguez at Cerritos Collision. He said, "let me take a look" and when we arrived, he said it would take two minutes and he would not charge for his time. I was shocked and amazed at his expertise but more so with his generosity and kindness. He recognized my vehicle from the previous body repair and said, I appreciate your thinking of calling us to make another repair. Without question, in the future, I will be returning with any one of our four vehicles to Cerritos Collision. Thank you Cesar and Cerritos Collision!”
7AM - 6PM
10901 183rd St, Cerritos
Auto Repair
“I brought my car in for 60,000 mile maintenance and the service was perfect.
I brought my car in at 8:00 a.m at the time of my scheduled appointment and they took it right away. I waited there for the service to be done which was in total about 3 hours.
My appointment was booked easily online through the Hyundai app after Norman Reeves sent a reminder that my service was due.
They have a very nice waiting area. You can either sit with your computer plugged in, you can sit at tables, or you can sit in the little area where there is a TV and there are cushioned armchairs.
As soon as you finish with the initial paperwork, you receive a text link that takes you to the video made of your car where they're checking for dents, etc. And then they also have a payment plan system that they'll include a link to in the text as well. I think that's new but I didn't use it so I'm not exactly sure what that service is.
Someone was telling me that there's a service that will take you to the mall for free and back if you have to spend a lot of time there.
But I just stayed there. You can also walk around the grounds and there's some green areas. Not quite a park but green areas to just sit down if you like that better than being inside.
I was helped by Enrique. He was such a big help. He explained everything. He told me what the charges would be. He asked if I wanted certain Services. I was never pressured as you are at some dealerships.
The place is lively with many employees helping along the way. Someone greets you and intakes your car, someone videos your car for for any existing dents. When your car is done, you're called to the payment area. My car was finished half an hour before their estimated time. The whole thing was easy peasy.
Usually they top you off with a charge if you have an electric car, but I didn't ask for it yesterday.
I would recommend Norm Reeves Hyundai as a place to not only have your car serviced but it's also the place I bought my car. And I have never regretted that.”
“Bought 3 cars at Norm Reeves Honda Cerritos and usually get it serviced here. This place is reliable and offers great prices.
I want to shout out Aaron! He is always friendly and informative! They are lucky to have an employee that goes above and beyond!”
“I had the pleasure of dealing with service advisor Bill T. Wonderful experience. Bill is great - point checks and follows up - I was in and out within a short time for a service update. I suggest making an appt if you are pressed for time. Bill T, is friendly, knowledgeable, and generally familiar with potential issues that could pop up. Thank you again!”
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“I came by yesterday before work to do a standard check up. My appointment was at 7:00am, but I was approached by Edgar a little before that. Edgar was extremely helpful & provided explanations for the questions I had. I HATE having to deal with anything car related, but I felt like I could trust Edgar. He was genuine & gave great advice.
Next time I'm back in, I hope get the same guy!”