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February 2024 by Adriana Gonzalez
If I could give the company a zero I would. Do your research before getting vehicles from these company. It’s one of the worse company’s ever and there cars are horrible I haven’t even had the car for a year and the cats are bad already. I wish I did my research first. Beside the customer service is even worse Pricilla horrible human has been nothing but threatening. Say she can take the vehicle just like that.
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December 2023 by Reggie Ramirez
These ppl are unprofessional very rude . The lady Pricilla needs to be fired calls people phone talking to them like if they’re kids . Don’t no how she still has a job
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November 2023 by Brenda Cardenas
They are the worst company you can ever finance withThe vice president is as unprofessional as the rest of the staff !Please do your research before you finance with themThey are liars they say money is bounced back just to take your money twice and add extra charges !!WORST FINANCE EVER !!I hope everyone gets to see the reviews not to mention there super bad and have a one rating star !!
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August 2023 by Vanesa
These has been one of the worst finance company’s ever don’t do business with them. Worst customer service and management. Pricilla is a horrible person not willing to help and always threatening. All they want is your money even when their vehicles have issues so on top of pay off the vehicle you have to also pay for labor because there vehicles are no good. I will never be doing business with them and neither should anyone else .
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July 2023 by Rosa Perez
This finance is the worst ?.Customer service is the worst. This lady always yield me. She always told me she is going to take out my car.She make me mad and crying.Please give better service.
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July 2023 by Suzy Marcy Thomas
Worst company worst service called my references and told them my personal information on how much I owe them how much was the car where was I and you have my address Sarah enjoys talking and sucking up to my husband and degrades me stay away from this company
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February 2023 by WTF America
Don't know why such a low rating been with them for a year now with auto payments only time in the beginning is that my full coverage was low enough so changed it to what they said only cost me 8 dollars extra a month times I called they answered my question to the point they always said thank you I guess other people have problems either don't pay on time or don't like your requirements so my answer don't like it find someone else to give you a bad credit loan just like myself with fair credit
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December 2022 by Luz Clarita Lopez
Horrible experience with this company, please do your research. Sent my declarations page insurance company and they keep charging me late fees and the $70 . I called and tried to work with them, and ask questions. But they kept blabbing but never answering what i was asking. The woman was EXTREMELY passive aggressive. Honestly, if she has problems at home she should leave em there. Theres no reason why anyone should be that aggressive over a question that a CUSTOMER has. I should know since i work in the healthcare industry. Anyways, i kept interrupting since they weren’t answering me, all they literally had to do was hear me out. And the woman couldn't even do that, please pay off your cars and leave this company as fast as possible. Also i Suggest you file a complaint at the BBB :) hopefully enough complaints will get them shut down. I wish i wouldve read these reviews before hand. And the cherry on top was when she hung up on me . I’m a 25 year old writing a complaint ??i feel gross.
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December 2022 by Kevin GGG
The reviews are true . RUN from this finance company, horrible customer service. They will definitely find a way to screw you over . O stars to this place.
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December 2022 by Willow
If the car dealership deals with time finance GO SOMEWHERE ELSE! They have horrible customer service. If your payment is late they complain about you not calling them but they never answer when you try to call or even work with you. I haven’t even had my car for a year and I’ve paid over 1200 dollars in fixing this piece of junk. Most recent I found out my transmission is going out so I paid two payments for my payment they called me upset because I can’t split the payment up! Really? At least I paid it when I should be saving to pay 3400 for new transmission!!
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November 2022 by J Vizcarra
If I can give no stars I would! This place is made up of pathetic ignorant people. Instead of helping someone they screw you over. Darlene couldn't handle her account so she had someone call and threaten my wife about going to court. Calling her irresponsible. Uncalled for. If you have an account here please pay it off or try to get out of here ASAP.
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October 2022 by Alberto Antuna
Worst experience ever. These people are not professional at all.Time finance are a bunch of clowns running a circus
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September 2022 by Angel Nunez
They are so rude!No customer service it all .. rude rude
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July 2022 by sonia41
Very bad customer service I can't wait to finish paying them off because they are very unprofessional and when I made a clame to their manager about how rude they act she did not care at all and never apologized for her rude employees if I can put 0 stars I would and when I spoke to the person that helps me with the car payment she was being very passive aggressive talking about 30+ years and she has no professionalism.Update to 3 years later ... so I thought that I was done paying my car when they brought up that I still owe them about $900 in late fees and for not having insurance in my car witch I sent them a declaration that I did and they said they never got I even had my insurance send it to the thru fax and always said they never got it and added that amout to my payment so now they are telling me if I don't pay that amount to them that a 20% fee will keep adding on every day that I don't pay them... don't do business with them I want to file claim to the Better Business Bureau... they are a scam and want to get money I don't have to pay.
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July 2022 by Claudia C.
Martha from time finance has a horrible attitude. After telling her multiple times that the individual she is looking for does not live with me, continues to harass and threaten me that she will find him. He's put me and a few of my family members as a reference and demands that they give her information. No compassion for anyone after we've told her we were mourning the loss of our father. But she continues to be unprofessional and talks to me like she's from the streets. Time finance needs to reevaluate their staff.
