Time Finance

Financial Advising
Hours: Time Finance is a finance company that has received mixed reviews from its customers. While some have had positive experiences, particularly with the customer service provided by employees like Lou and Ashley, others have encountered difficulties. One customer praised Lou's exceptional customer service, describing her as extremely patient, helpful, and professional. They appreciated Lou's clear communication and ability to actively listen, which contrasted with a negative experience they had with another employee, Martha, who lacked de-escalation skills. Another customer expressed gratitude for Time Finance's willingness to work with them and their family, highlighting Lou's consistent helpfulness over the years. They considered the company a "premium example" and a "godsend" due to Lou's excellent service. However, not all experiences were positive. One customer had a terrible phone call with an employee who was unaware of their payment status and refused to let the customer speak to a supervisor, despite their multiple requests. Despite these mixed reviews, some customers have reported no issues with the company, stating that they have had their concerns addressed promptly and efficiently. Overall, Time Finance's customer service appears to be a mixed bag, with some employees, like Lou and Ashley, providing exceptional service, while others may need improvement in areas like communication and conflict resolution.

• 1.6 miles

  

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