The United States Postal Service (USPS) is the only organization in the country that regularly delivers to every residential and business address. USPS is committed to providing secure, reliable, and affordable delivery of mail and packages to more than 157 million addresses in the United States, its territories, and its military bases worldwide. Processing and delivering 47 percent of the world's mail, USPS manages over 30,000 retail locations and constantly innovates to make customer experiences better. Customers have generally received excellent customer service from the USPS staff, with one reviewer praising a "young lady at the counter" for providing great service. However, some have encountered an "older lady" who was described as being "really rude" and "talking down" to customers. Despite this, most customers have had positive experiences, with one reviewer highlighting the exceptional help provided by an employee named Delbert, who has been assisting them for over 15 years with shipping packages, even to remote locations. The Cerritos Post Office, in particular, was praised for its friendly and competent service, and another reviewer acknowledged a "guy with the long white beard" for his kindness and helpfulness, even when the customer was unsure about the process. Overall, the USPS is seen as providing a valuable service, with employees who are generally helpful and accommodating, despite the occasional negative encounter.
I see why only 1 star in this usps location, Very incompetent management.
December 2024
Poorly trained staff at the location. Provides wrong info in regards to po box rental. Glad left and moved on.
December 2024
Used to be open for a couple hours on Sat to get mail but apparently not anymore. Hours during week are 8-430. Gotta close my PO Box. Ridiculous. Guess this place is only for retired folks now.
