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February 2024 by christopher.convergint
Rooms: ExcellentSafety: ?Food & drinks: Great breakfast
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December 2023 by Chad Kehrley
Warm place to stay a cold night after a long drive from Seattle area before visiting Lassen National Park. Dog friendly!
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December 2023 by A Gambino
This is a nice place to stay in a picturesque area. The parking lot is big and flat so you don’t have to worry about trying to get in and out with snow and ice.Walkability: It is within walking distance of restaurants and a grocery store. Nice location.
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November 2023 by Levi Davis
Loved it breakfast is awesome and rooms are nice would highly recommend to stay
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October 2023 by Atherva Gajinkar
Amazing place to spend a night if you are Visiting Lassen National Park and were late to securing a camp ground. The hotel welcomed us at our desired checkin time and also presented us with the keys in no time ( unlike other places where you have to wait forever). Rooms were clean, spacious, airy, well lit and had all the linens in good shape. I would highly recommend staying here and enjoy this beauty of small town.
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October 2023 by Patty Johnson
Very nice, clean, & friendly staff. Nice variety of food for the continental breakfast.Rooms: The rooms were very nice, a decent size & clean. Bed was comfortable. Fridge and microwave were clean.
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August 2023 by Benjamin Verzi
Very clean and everything is still new. Nice a quiet hotel. Good
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August 2023 by chubbynoah
Has to be one of the best locations hands down,large rooms ,everything is so clean, staff was very helpful on top of the fact they have some beauties working there,
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July 2023 by Erik Hovland
Located on the highway in Chester with no lake view. The service was great. The rooms were standard hotel rooms. We were near an exit and it was very loud almost the entire time. Please, please, please either have the outdoor outlets on all the time or install a Tesla destination charger.
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July 2023 by Kimber Bell
This take skyscraper is not a picture of the Best Western. However the Rose Quartz always provides us a clean, quiet room with good service and a nice Continental+ Breakfast!
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June 2023 by Mikoshi
Front desk staff is nice. (NONE of the following is their fault) However, internet works terribly and technical support is non existent (change provider please yes there is another one (directlink))This is an ongoing issue and not being appropriately addressed my upper management/owners. (check other reviews)Antlers seem like it has decent service and phone service is definitely better. Will likely book my next hotel there it's rooms are pretty nice and clean too.I usually stay at best western when I can, but seems that is a mistake here at this time, compared to my previous bw experiences.Also jacuzzi is always broken and they never plan on fixing it either, though they lie and say they will (they are just passing on the message from owners so it's NOT front desks fault). So if you are looking for a home away from home, this one is not quite it. Overpriced rooms for the quality of amenities.Until they upgrade their internet and fix their jacuzzi, I will be looking elsewhere going forward, at least for this town.@bestwesternSeek the provider, direct link, I believe it is. Talk to antlers they can help you get hooked up with same provider they use, which is better.
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May 2023 by The Inkspore
Clean, well maintained property. Good choice if you want a chain hotel experience in Chester. Only complaint would be that the WiFi speeds I observed were poor and unsuitable for streaming or videoconferencing.Observed WiFi speeds:Down: 5.3 MbpsUp: 0.38 Mbps
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February 2023 by Ashley McLaughlin
Had to stay on a whim. Rooms where great, breakfast was great and the lady at the front desk was Amazing she made sure my little family had everything we needed. Thank you
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December 2022 by Maria Hawley
Heater barely worked. I had to crank it up over 80 to get it to work and even then it blew a little bit of cold
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September 2022 by Beth Campbell
The room was exceptionally clean and spacious. Rachel in the breakfast room was very attentive and friendly. She keeps a meticulous hot breakfast bar with a large selection of breakfast choices. She is very proud of her work and the hotel and it shows!
