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“My wife and I love that this bank gives back 1% to ocean conservation. Everyone is very helpful and friendly when we go in. App is ready to use and allows for mobile deposits. Highly recommend.”
“They have always been friendly and treated me well. No charge or fee for printed monthly statements, unlike the creeps across the street. I had direct deposit from my employer for years and never had a hitch. However, I never needed a loan from them and I never use ATMs--theirs or anybody else's. Again, I much appreciate fee free banking, but my needs are simple.”
“I originally had an appointment for 12 PM this past Saturday, and the gentleman helped me out when I got there at 11.
Long story short, I am well please with the assistance I received opening my account.
I am PROUD to be a member at Golden 1 Credit Union!
Let's see where the future takes us!”
“Estabon, the branch manager was very courteous and positive! He helped me with exactly what I needed without skipping a beat! Highly recommend to visit this location. -Marcello”
“I've used this credit union for many years and it is a one of a kind financial institution. All the staff members are professional, courteous and extremely helpful in managing my finances. It is always a pleasure doing business there.”
10AM - 6PM
211 W East Ave, Chico
Banks
“I'VE NEVER had such GREAT service, with good character and wonderful respect in ANY BANK in my life as that which I find to be 'the norm' at EVERY Tricounties branch I've used, for the past four years {I believe it's been that long?} I would be happy to recommend this banking institution to EVERYONE! Thanks to ALL staff members, for your help andfriendliness! Marjorie Totten.UPDATE! MAY 27t,h 2021:WELL! HERE and NOW, I'm CANCELLIMG this review as being "NO LONGER my opinion"! I've CHANGED my opinion, due to the recent incidents which I've had happen, at Tri Counties banks; both at The Pillsbury Branch and the one inside Raleys, on East Ave. Chico, Ca.!I've reported my 'problems' with my 'ncome institution {Soc. Sec.} and have been informed I DO NOT NEED a bank account to receive my Soc. Sec. benefits, and with their approval {after hearing me recent incidents @ Tricounties} am going to CLOSE my account with Tricounties on June 2nd, 2021! I DO NOT have to be a "recipient" to verbal abuse, by ANYONE, including a BANK MANAGER! So, just DIS-REGARD the beginning 'review' here, and consider this 'UP-DATE' my HONEST feelings regarding the Tricounties banks I've mentioned! Thank YOU! Marjorie Totten; Chico, Ca.”
“I know a lot of employees at Northern California National Bank. Every one of them are professional and courteous. I have always enjoyed banking at NorCal. I have my personal and business accounts there. I recommend my friends, family and everyone to bank at NorCal.”
“I was the first depositor at Golden Valley Bank, back in 2006, and I have never had such a careful and well-rounded experience in my long experience with financial institutions. Over these many, many years the staff at every level has always recognized me, known whom to consult for any questions I might have, and shown an awareness that being prompt and thorough in customer relations pays back huge dividends in trust. I also note that, three times a year or so, big parties that Golden Valley Bank throws for customers have been pretty good too, friendly and fun, outdoors on the grass with lots of good food.”
9AM - 2PM
200 Broadway St, Chico
Banks
“5 stars that go to chase bank's STAR employee, Ms. B. Stiles! She is a fantastic employee who went above and beyond to help me resolve an issue with my account. If I cud give her more stars I would!! Thank you! A++”
“Great staff and a great place to be. Most banks don't really have that down home care for you type of vibe that Mechanics does. It's obvious the staff cares about their clients and enjoy what they do for the community at large.”
9AM - 12PM
355 Memorial Way, Chico
Banks
“Letty has the best people skills and made me feel welcomed offered me some water. This is the true definition of customer service these days. I will be coming back.”
Closed
780 Mangrove Ave, Chico
Banks
“We are new to town, and at the suggestion of our realtor contacted Tri Counties as a local bank. We are so glad we did!! The new accts banker, Dylan Behnke, was extremely helpful and kind. He walked us through the process of opening up accts for savings and checking. We appreciated the kind manner and time he spent with us to achieve our goal of opening up accts. at a local bank. We were so used to the rush-rush mentality of the Silicon Valley where most banks don't have time to say hello let alone walk you through opening up accts to do banking. It was such a good experience, that we'll likely be customers for good.”
“UPDATE: 4 MONTHS LATER:I absolutely love baking with this branch! Highly recommend!I have had an online prepaid bank account for the last 7 years. And I finally decided to grow up and start adulting. I read the bad reviews on this site and I'm weird like that, it made me actually want to go in and see for myself how bad it was. No I am sure other people have definitely had less than perfect service. I believe what they say. However, when I went in there the lady who helped me was very pleasant. We struck up a nice conversation about our local town and some of the problems we see within and some of the cool things that we like about it. All during that time I opened my first checking account that I have had in probably 15 16 years. The process was super easy, everything was explained to me pretty well. Overall I would have to say I do not have any complaints about this Branch. They were super busy but they made me feel like I was the only person there. Everybody had a smile and was very kind to me. I look forward to banking here. I have a few of my close friends who do currently Bank there and have for years and they have always given it a positive review to me. Good luck to those who have had bad experiences and I am sorry for that, but I definitely got treated very very kind”
“A truly wonderful branch! Everybody there is kind, polite, and incredibly helpful. I started my first bank account here and they made sure it was a smooth, quick, and simple process. Thanks for making handling money less of a chore and more of a delight ? Five stars all the way ⭐️⭐️⭐️⭐️⭐️”
“Lovely professional teller handled three transactions a wire transfer for a new- in-townWith aplomb. She was very pleasant about requiring my MB I’d as well as drivers license and I am very pleased.”
“Love this Banner Branch! Danielle who has helped me most is a pleasure to deal with! Her helpful personality is appreciated. Brian the branch Manager also is very helpful. So much so i moved my personal banking & Business Banking to Banner Bank. I was at my previous bank over 25 years! Highly Recommend Banner Bank mostly because of the exceptional Service! Thank You!”
9AM - 12PM
954 East Ave, Chico
Banks
“Very kind and polite people I like this place always looks welcoming the manager does a very good Job . We couldn’t figure something out with my account he helped in very kind way ? Thank You”
9AM - 2PM
850 East Ave, Chico
Banks
“Chase Bank;
We are very pleased. We would like to extend a big thank you to Mr. Mikael Ago, who has been a great help with our work. He is a smiling, wonderful staff member. We are truly very happy to have met you.
Thanks a lot.”
“I have had an online prepaid bank account for the last 7 years. And I finally decided to grow up and start adulting. I read the bad reviews on this site and I'm weird like that, it made me actually want to go in and see for myself how bad it was. No I am sure other people have definitely had less than perfect service. I believe what they say. However, when I went in there the lady who helped me was very pleasant. We struck up a nice conversation about our local town and some of the problems we see within and some of the cool things that we like about it. All during that time I opened my first checking account that I have had in probably 15 16 years. The process was super easy, everything was explained to me pretty well. Overall I would have to say I do not have any complaints about this Branch. They were super busy but they made me feel like I was the only person there. Everybody had a smile and was very kind to me. I look forward to banking here. I have a few of my close friends who do currently Bank there and have for years and they have always given it a positive review to me. Good luck to those who have had bad experiences and I am sorry for that, but I definitely got treated very very kind”
“Always helpful more than any other bank I've used in 52 yrs of banking needs...Have used for 14 years and never an issue with my accounts at any time...Thank you...”
“I have had an account here, shortly after moving to Chico in early 2000's. All that time, excellent service, no problems at all. Very happy and would recommend.”
“This place is pretty easy to go for typical deposits and withdrawals. They don’t offer full scale services like chase or big banks but I find it easy to bank here, never have any issues. People getting upset at this place are probably people that blame others for being broke and put on the surprised act at the counter. Do better and quit banking here then, wells fargo will surely treat you better! Haha”
“Definitely feel the genuine care here today! Rockstar manager Sally and employee Eric truly helped me thru a tough situation with my account that otherwise was not going to be able to be resolved in the time I needed it to be. I was really worried that I was powerless in this mishap, but Sally showed me that the people here at US Bank do actually care and for that I am extremely grateful. Thanks again you guys! Have a Happy Halloween! :]”
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“I have had such a wonderful experience with Ian and all of the employees of Plumas National Bank. I am always greeted with smiles and above and beyond helpful staff. Kind, courteous, and always the most helpful.
Can't reccomend them enough!”