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February 2024 by ADM
Best Westerns seem to all be consistently good. Had a good experience. Room was clean staff was nice. I will stay here again if given the opportunity.
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January 2024 by September M.
if you want a good nights sleep don't come here. was up the entire night because my neighbors were talking and screaming all throughout the night
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January 2024 by C S
Service was great, lovely manager! The building itself is very outdated, room smelt funky and some yelling during the night from neighbors. Overall experience was an in and out one but the amazing service made it an overall good experience.
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January 2024 by Alex Ramirez
I tavel to work, and I stayed at that hotel. Well, just to start, my room was ok, quiet, and cleaned, except for my pillows smells like sweat, I had to trow them away and bought another set, my bed had a hole in the middle of the bed, I think is the new century comfort lol. ?
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November 2023 by Tara Davis-Mcclaskey
What can I say this is the nicest hotel for the price. They have the best breakfast in the whole entire world. They have anything and everything you could possibly want for breakfast. The rooms are all clean and spacious.
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November 2023 by Andrea N.
We will not be back. No body soap or hair conditioner in the shower dispensers. NO housekeeping during our 3 day stay nor were we told they only do housekeeping once every 3 days. We had to go to night clerk every night for clean towels & coffee. Beds were very noisy - maybe old springs & mattresses. Walls are paper thin, you could hear neighbors normal conversations on both sides & above. Breakfast was terrible. Homeless people everywhere outside & even came into the dining room harassing guests.
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November 2023 by Donna Johnson
The beds were very comfortable. Plenty of space, a night stand on each side of the bed. True black out window coverings.Nice choices for breakfast.
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September 2023 by Debbie B.
I wouldn't recommend this hotel. I stayed at this hotel on the 26th of September. I had read reviews after I booked the room, but called and asked the clerk if it was a safe and a clean place to stay. She assured me that the reviews were old and they have taken steps to better the place. I checked in and went to my room 118. Opened the door to a bad smell in the room. When I sat on the bed it squeaked so bad I knew I wasn't going to get any sleep. The lighting above the sink to do makeup was horrible! The worst thing was having breakfast in the dining room while homeless are coming and help themselves to the food!!! The clerk did ask them to leave after they filled plates of food! The lighting in the parking lot is not good and I worried about my truck all night because of the homeless. This location is really hard to find as the hotel is right behind the freeway & poorly seen. The quality inn down the street is a much better choice, the beds are incredible!!!
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September 2023 by Anitaa Hibbard
Clean. Quiet. Breakfast has a great variety. Would have to be pretty picky to not find something you would like. Biscuits and gravy tomorrow. Looking forward to it.
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September 2023 by Julia Andrews
When I say bed bugs I mean infestation. We were exhausted after having football games all day. I was laying in bed to find a huge bed bug laying on my pillow. I snapped a quick photo in my panic. When I called down to the front desk I was told to hurry and get all of my belongings out. I asked if I should take more pictures and I was told not to worry about it and to get my stuff out so I don’t spread it to the next room. As I checked out, I felt as if I was an annoyance and they didn’t believe me. I feel really disappointed, as I travel here quite frequently I will never be staying here again. CHECK YOUR BED FOR BED BUGS!!!
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September 2023 by John Reed
Love Best Western. Staff was great, good customer service and awesome breakfast. Room was very clean and we had a very comfortable stay. Thanks again!
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July 2023 by Ken Prigh
Very convenient location right off the highway. If you are on the North West side, then it is literally on the highway! Very nice pool area. It is a Best Western, so expect a really good free breakfast. Nice staff. Discounts if a family member is going to Chico State.Rooms: We stayed in one of only 2 king suites. I was surprised by how nice the layout was. Unfortunately, the room was almost ON the highway, so it was noisy if you had the window open. They did provide double shades which helped quite a bit. They are in the process of updating the rooms.Nearby activities: Not really a location to walk anywhere, but it is perfect for driving anywhere in town.
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June 2023 by Jamila McLean
What a great stay. This is my second time staying at the Best Western in Chico and the service is amazing. Lori at breakfast, rocks. She took care of us like no other. I really appreciate the great service, comfort and location. My children ( 3 boys) and I will always choose Best Western in Chico. And if Lori is working, I know we are in good hands.
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June 2023 by Erik Owens
Young lady was very nice at check-in. I used an online service to book my room and saved 30 dollars.Great location. No other hotels, close to stores, and Elite Universal Security is located behind the building so no homeless problem.Room is great. Window opens all the way. Two suitcase racks. Separate wet bar sink next to microwave and larger than average mini fridge that has a freezer compartment.Big vanity sink separate from toilet and shower.Large table and comfortable chair.Roku easy to connect to TV.4 lamps plus vanity, bar sink, and shower light.Super solid glass doors on shower.Bath mat, water glasses with ice bucket.And my biggest pet peeve, the HVAC filters were spotlessly clean. WOW!Breakfast is better than continental. Not a huge buffet, but you can make lunch and maybe dinner out of it.There is a convenient business center in the lobby, too.Water spigot and hose on right side of main entrance is perfect for filling up personal wildfire water tank.Rooms: Long term worker this is the perfect room. Lots of light. Comfortable chair. Desk chair to eat dinner.
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May 2023 by Robert Fetty
They treated me really well wise helping my wife get better at the hospital in
