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November 2023 by Susan Delgardo
Had everything I needed. Great service. Fair prices.
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October 2023 by Fecanis
Great inventory. Great prices.Great Customer Service!!!The Old Fashioned kind!!! ?✨
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September 2023 by chris reading
50% off sale right now on Select items. Moving to a new location.
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August 2023 by Leonard Rodwell
Why would you not accept a 100,00 bill to complete a 6.94 sale? Clerk stated I would have to spend 30.00 ? You lost a sale!
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July 2023 by Jason Parks
they greet you with a friendly manner & it dose not take them that long to help you out if you need it
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July 2023 by I P
Update 6/9/2023:After my experiences with this store, I would not recommend them. But they may have the products you need. So you can give them a chance and decide for yourself.3/01/23:I made an online order and pickup in store from True Value's competitor across the street. I mistakenly went to True Value. This review is for what happened once I was in True Value.The customer service was lacking. I felt some of the dialogue from True Value's employees was out of touch with the situation. As I was leaving the store, one of the employees made fun of me and said "whoops," which was dismissive and utterly poor customer service. Maybe it was intended in good jest, but the employees failed to establish a good rapport with me at any point. So for them to make jokes on my way out of the store was ill-timed and not well received.A more professional way to handle the situation would have been to say that "Ace Hardware is across the street. Sometimes people mix up the locations. It's not a problem. Hope you come back again."But that's not how it was handled. The employees came off as disinterested, pre-occupied, unhelpful.I'm not sure who the manager was, but there was a woman in the office who seemed too pre-occupied to provide customer service. When one of the other two male employees asked a question about my pickup order, the woman seemed confused or displeased with the situation.
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July 2023 by Mary Owen
Walk in the door, the sales clerk asks what I am looking for, finds it, and carries it out for me after checkout. Can't beat that!
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July 2023 by Denise Elmer
Don't have as much items as aces across the street but the cashier's are very helpful
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April 2023 by Giuseppe Pennisi
The people are helpful and the store is clean
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April 2023 by West H.
I first would like to start by saying that the hourly employees are excellent very kind and knowledgeable. But on the other hand the old lady I believe her name is Diane she is the old lady who works for bookkeeping and sits in the back doing nothing properly playing a crossword puzzle her attitude is so crappy one day I Aster do you ever smile and greet your customers and she said to me I'm just doing my job but you oughta smile and say good morning make your customers feel at home. if you're not happy coming to work and harassing all the employees and your customers Diane stay home we don't need that collect your Social Security benefits you're too old anyways to come to work probably. The store owner he's like a crybaby he doesn't care if you complain to him he doesn't listen . all he cares about protecting this old lady Diane and his pocketbook hopefully one day true value corporate franchise will suspend his franchise contract . Bring in a new franchise owner with positive customer service and do not bring back Diana the old lady
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March 2023 by John Ramirez
They really take care you here usealy have what the big hardware stores don't have .I would try this place first if you have a odd item to fined
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February 2023 by David Crews
Love this place. Friendly and helpful employee's. Makes me feel right at home
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December 2022 by Laura Smith
Receipt in hand for unopened items. No return or even store credit. No conspicuous sign anywhere. Horrible customer service and ridiculous pricing
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December 2022 by Henry Danger
I am a small business owner and wanted to browse around a bit,didn't have anything I particular that I wanted but planned to spend at least a hundred dollars possibly more.I am all for supporting the smaller local businesses but I was disturbed to say the least that I was profiled do to my ethnicity (black).The moment I walked in I was followed by two different employees and when I asked one of the men why he responded "I don't trust your type so buy something now or go somewhere else"!!I was in shock literally to be treated like this in the town I grew up in!!....Not cool,not professional, not a place I will recommend to anyone..I guess you have to be white to get good service......
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December 2022 by Don Clouser
Great place, where the people make a difference.