Chico's offers a nice selection of dressy clothing for women over 40, making it a good place to find stylish staples. However, the shopping experience can be challenging due to limited assistance from staff. Customers often have to spend time searching for sizes and locating items themselves, and in some cases, clothing selections are removed from the dressing room without notice, causing frustration. Despite these issues, the store is praised for its excellent customer service from specific staff members. One employee was especially helpful in quickly finding business attire for a last-minute trip, even ensuring the clothes were steamed and ready to go. Another staff member is appreciated for going above and beyond, providing personalized help and making customers feel well cared for, especially those who have experienced difficult life circumstances. Overall, while the store's selection is appreciated, the shopping experience can be cumbersome due to minimal staff assistance. Nonetheless, dedicated employees can make a significant positive impact, providing excellent service and making customers feel valued.
Your staff was helpful without being annoying. Lots of inventory. Clean store. And it was a great sale!
June 2025
Alison and Miranda made our shopping experience terrific. They helped us find the perfect outfits for our need and they did it with patience, kindness, and great style sense! Thank you, ladies!
June 2022
Allison goes above and beyond to help me, I relocated to Eureka after loosing my home in the Camp Fire. I feel like I have a personal shopper, the Chico's's in Chico never disappoints me!!!
