JOANN Fabric and Crafts is a fun place for all kinds of art and crafts, serving as a one-stop shop for creative passions. For nearly 75 years, it has inspired creativity and self-expression. Customers can browse a great selection of fabrics, sewing machines from top brands, yarn, beads, scrapbooking products, and baking supplies. The store also offers seasonal and holiday decorations for various occasions. It has supplies for whatever craft you enjoy, and customers can always find what they are looking for. The store generally provides amazing and friendly customer service, with nice employees who are available and want to help. Shopping experiences are often enjoyable, with staff offering friendly assistance, such as carefully cutting material. The store's app is full of money-saving coupons, so customers rarely pay full price. However, experiences with staff can sometimes be inconsistent. On occasion, the staff is not enough for all the awesomeness the store offers, and there have been rare instances of poor customer service and bad attitudes during transactions. Despite this, many customers love the store and consider it their favorite craft store with the best selection in the area.
Short staffed. Waited quite a while for checkout and I was the only one in line.
December 2023
Fun place for all kinds of art and crafts. Good selection in most departments. Nice employees. Great selection of fabrics, wow!! Good place for decorating too.
July 2023
Amazing customer service. Nice to see people actually wanting to help. Can't wait to see all the new Halloween items!
