Mercedes-Benz of Chico is a beautiful place with many beautiful cars. Experiences can depend on what a customer is there for. For some, the process is smooth and enjoyable, with staff doing a great job. They are described as super professional, down to business, very good people to talk to, and friendly. The service and collision repair do a complete proper job. Staff are noted for knowing how to listen and get it done, with excellent business ethics. While one experience noted they do not seem to go above and beyond, customers report happily continuing to use them. Good business equals good customers, and many find them to be the BEST ever.
Trying to sell my 2223 g63 suv Mercedes they were very helpful in doing that pricing it and possible purchasing it
June 2023
We picked up our Mercedes EQS 580 this weekend, our 3rd vehicle from Courtesy. Cedric Lafaix did a great job. This is new technology and Cedric had definitely done his homework. The process was smooth and enjoyable.
March 2023
They do a great job, service and collision repair. Doesn't seem like they go above and beyond but they are friendly and will do a complete proper job from my experience. I will happily continue using them.
