Nelson's Footwear
Shoe StoresHours:
1931 E 20th St Ste 30, Chico CA 95928 Hours
About Nelson's Footwear
Nelson's Footwear is highly appreciated for its excellent customer service, knowledgeable staff, and wide selection of quality shoes. Customers frequently praise the staff for being kind, helpful, and patient, often going above and beyond to assist with fitting, product questions, and resolving issues. The team is known for their professionalism, handling difficult situations politely and with compassion, which creates a welcoming shopping environment. Many reviews highlight the staff’s ability to communicate well, even during busy times, and their willingness to stay open past closing hours to help customers find the perfect shoes. Nelson’s offers a variety of footwear options, including boots, socks, and shoes made in the USA, meeting diverse needs and preferences. Customers also value the store’s family-run feel, noting the personalized in-person hospitality that sets it apart from larger chains. Whether for buying new shoes, resole services, or sock selections, visitors leave satisfied and eager to return. Overall, Nelson's Footwear in Chico and Oroville is recommended for those who appreciate quality service, selection, and a friendly shopping experience.
Most Recent Reviews
March 2026
Hi I went into this store and the owner Andy was very welcoming and helpful. He measured my foot size, and helped me find the right size shoes for me. He does a very good job helping his customers find exactly what shoes are best for them.
September 2024
Gentleman that was helping us, was awesome. We brought 6 employees in and helped each one of us in a timely manner. Was very helpful and kind. We had a wide selection and everyone was pleased. Thank you Nelson's in Chico.
August 2024
The Nelson’s know what they are talking about when it comes to their inventory. Helpful and knowledgeable!
More Comments(18)
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