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October 2023 by Mathieu Watkins
I would recommend Nelson's footwear to anyone who appreciates quality service, Price and selection.. I was very pleased with my visit and plan to do future business with them. Both the Oroville and Chico locations have a lot to offer, for all of your footwear needs..
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September 2023 by Angelea Heartsong
I’ve visited Nelson’s a few times this year for various footwear needs and each time I have left happy. I can recommend them for getting boots resoled, for having an excellent range of nice quality socks with a little pizazz, and for good customer service. I had an issue with a pair of shoes I bought from them and they completely took care of it. In a world where we can take our business anywhere, take yours here because nothing beats that family run in person hospitality.
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July 2023 by Emily Hassler
The owner, Andy I think, was just rude to begin with. I would witness him to try his best and put on a show for the customers (still come off as rude) and then turn around and be completely disrespectful towards his employees.
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April 2023 by Philana
This place is top tier and for sure my absolute favorite store for comfort shoes. I love the fact that this store has such a wide selection of well-known brands and work shoes/boots! This place takes me back to a time where customer service mattered the most, it’s impeccable!! If you’re unsure of your sizing, they’ll even measure your feet with a traditional brannock device.. and I know most people haven’t experienced or even seen such a thing in well over 20 years. Any discomfort in your feet, they’ll do their best in finding exactly what’s needed and from my experience they always succeed. I 1000% recommend taking a visit the next time your “dogs” (lol) are barking. I’m sure you’ll be happy with your experience as much as I enjoyed it! …another thing cute purses and socks. It was perfect for a last minute birthday gift.
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February 2023 by Rachael Perez
I went to return a pair of crocs after getting the wrong size and they didn’t have my husband’s size in the color, so I asked if they could buy them online. Apparently they don’t do that. So I asked for my money back but they only give store credit. Which wouldn’t be a problem if the man wasn’t rude about it and say didn't you see the sign when you bought them. He was really rude and not helpful for the short time my husband and I were in there. It’s really sad because I would like to support a local business and I’m pretty sure the man was the owner. Please learn some customer service or at least be a little nicer. What a shame. The store is nice but I rather spend my money buying from the actual brand stores than give them anymore.
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February 2022 by Megan B.
I bought a nice pair of water-proof Timberland Hiking Boots here, after going all around town to find the Timberland brand. The ladies were very attentive, accommodating and fun to chat with.
