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“I took my 2011 Subaru here when the clutch went out. These guys did an amazing job with my new clutch, as well as the chronic Subaru problems of aging timing belt and head gasket weakness. My car sits in the sun and doesn't move 10 months of the year, which creates unique problems. They fixed it up and gave the hoses and seals some care, and I am so grateful for their honest assessment and professionalism. The service was prompt and up-front; it is such a relief to find someone in this industry who is forthright and not trying to take us for a ride. We will be back with all our vehicles. Thank you Spencer!”
“absolutely the ONLY shop I bring my car. Craig does not lie to you, does not upsell, and will tell you the truth if there are more issues, unlike chico shops where service managers get a spiff on upsells.Younique treats their clientelle as forever customers, people who depend on their cars, and NOT as cash cows to milk.”
“Have been taking my family cars here for years now and have always had a good experience. Bryan has always taken care of me, tells me what is needed and what is optional, which is a great thing and shows honesty among the industry.”
“I have been brining my vehicles to this business for many years.
The employees have always been courteous and efficient. No hard upsell tactics which is appreciated. Suggestions may be made with clear explanation, allowing the customer to make an informed decision.”
“Great place to get repairs! I had an extremely personable and professional experience and my motor mount was replaced with a fair rate and prompt, effective and timely job. Using this place for all future needs for my car. Love the photos of the beautiful family on the owners welcome screen!!”
“These guys are my new Go To Auto Repair in Chico. They really try to help and stick to timelines. Unlike other shops in town.... These guys care about good service!”
“The three guys that worked on my car were amazing! I have never had a better experience at an oil changers they made sure I was comfortable and understood what I was paying for and when I told them I was having issues with my car after my service they took me right away and were eager to help me fix the problem and provided me with a car wash!! Thank you for a great experience!”
“Walmart policies prohibited them from helping us. thankfully the verbally guided us to changing our battery ourselves. also the blonde girl working said something vaguely racist about someone’s Spanish music? not sure if that’s accepted in Chico, but it was bizarre”
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“I have never had a bad experience here. Their employees are well trained and point out things that may need to be addressed for preventative maintenance like changing transmission fluid. Decent prices overall considering no appointment needed and they get you out within 15 mins.”