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December 2023 by Yendel Tavler
The water was hot!!!!! ? Very nice, and affordable. Wish I could afford two nights!
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October 2023 by Nikki Fraser
730 am, and the guy is out blowing sidewalk area with a blower right by people's doors.
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September 2023 by Mary Lee
Great staff great rooms and a sparkling clean pool I love this pool !
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July 2023 by stvnhyde
This is a good place to stay, nice and quiet and 5 stars for housekeeping, they do a great job, I love it here..Rooms: Rooms are well taken care of and always kept clean..Walkability: It's right on the middle of downtown so walk in any direction and you'll find everything.
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July 2023 by Sam Sung
Overall nice remodeled rooms. Staff is nice and leaves you alone. Altogether probably the best choice for a motel here in Chico.
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June 2023 by Heather Headley
I am only giving this hotel 4 stars because of Phillip the front attendant and Golden a housekeeper there. I called early in the morning on the day of our check in and asked if we could possibly check in early to get our gear out of the rain. I was told that a ground floor room would be ready by 1pm. We showed up at almost 2pm and the staff had heard nothing of our request. They quickly jumped in to action no questions asked and cleaned our room right away. Phillip and Golden were exceptional! Very accommodating! The room had been somewhat remodeled. The sink did not work correctly, we couldn't get it to shut off a lot of the time. We were offered to switch rooms, but had our gear unloaded and were not about to move. They offered to give us $22 back, but I never heard anything about this after that moment. There were many seedy characters hanging around the hotel, some obviously up to no good. However, we were happy to see the entire property lit very well and so felt mostly safe. All in all it was an okay experience, but I wanted to highlight the employees there that totally rocked it! Golden and Phillip
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June 2023 by Michael Weare
Trash hotel ran by trash people. I booked a stay on Expedia, when I showed up they said "oh expedia canceled your reservation and you can only stay here at 3x the price". Classic highway robbery. When I got home, I called expedia and they had charged me and had no record of cancellation. These people running this hotel are liars. The good news is there are other hotels in town so just stay there instead.
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January 2023 by Ashley C
DO NOT STAY HERE!! After a long day of traveling we were too tired to drive to our originally planned destination and decided to stay in Chico instead. We started calling different hotels for availability at around 9:00pm. This hotel said they had a room available and the pictures on their website looked ok so we booked the room. After arriving the hotel looked more run down than the pictures had shown. We stayed the night and slept in the next morning since we were up most of the night due to loud noises and homeless people roaming the parking lot and going through the overflowing trash can outside of our room window. When we were getting our things packed up and ready to go check out at around 10:30am we saw a COCKROACH going across the floor from the bathroom. We were absolutely disgusted! After seeing that we decided to check the bed for roaches and bed bugs, when we pulled the sheet up we found multiple MOLDY BLOOD STAINS! We finished packing all of our things and I went to the front desk to complain and ask for a refund since those are both health hazards. I showed the employee (I think his name was Sam?) the pictures and he showed the house keeper. Both of their faces looked horrified. He said that I need to call him tomorrow for a refund. So I called back today and Sam was not there to speak to, instead I spoke to Sakir Ali who identified himself as the manager. He said he would not issue a refund since we stayed the night, he said that I should have told them about it when we checked in. I explained that we did not discover the cockroach and moldy bed until the next morning 30 min before check out. I asked if he wanted me to send the pictures and he accused me of LYING!! He just kept saying "no that didn't happen, you're lying". After he was so disrespectful I asked to talk to the person above him or the owner of the establishment and he refused to give me any information. He ended up hanging up on me. I have worked in customer service my whole adult life and I have never heard of a manager handling a situation this way. Sakir is not capable of being a manger if he treats customers like this especially over something that is a real health hazard. It is not right that this establishment stands by putting their guests in rooms with roaches and mold and accuses them of lying about it! I will be contacting their local health department and BBB.
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January 2023 by betty burlile
Sept 7 I rented a room for 130.00. Room 107 through their booking agent. Reservation could not be found so I ended up paying another 85.00 for the room. Was told by hotel they would refund. The 85.00 it's be 7 weeks still no refund. I got ripped off on this room.refund will never rent a room from them again.
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January 2023 by William Hardy
Staff was super helpful. Took care of my every need . I was having a breathing problem in a stuffy room and accommodating me into another with easy speed and compassionate understanding. Cable was awesome . (Xfinity) . Shower pressure and temperature was on point.
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January 2023 by shawn Cash
They just went through major construction to fix everything. Yet when I got my room the TV didn't work, there was no phone in the room, I had to clean the filter on the heater (gross) otherwise the heater shut down every 10 seconds. Shower was gross, mold on the ceiling, big paint patches all over the walls with the wrong color. ( no big deal but unsightly and irritating) there was no bedspread, just a sheet and light motel blanket. Very unsatisfied for a $90 per night motel. They don't even have coffee anymore. Won't let you in the office for breakfast anymore. You check in through a window. Would not recommend to anybody. Oh and maid came knocking at 8:30 am when checkout is 11:00. Even the Haven Inn of Chico (also not recomended) is better than this place.
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January 2023 by Rose Elliott
The room was terrible! Peeling paint everywhere. No trash can! Bathroom was small. Dirty stained baseboards and the facility was being remodeled. A big pile of trash in front of our room! We weren't informed about the remodel mess when we booked.
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January 2023 by Alejandro Zamora
It's aight. Nothing crazy. Definitely not in the nicest area so be aware of that. We got a 2 bed room and it was fine. I believe we paid $90ish and you get what you pay for. It's cool if you don't want to spend too much on a hotel but if luxury is your priority, you could do better. Overall, it's aright, has it's downsides, the ups being it's cheap and fairly close to campus
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January 2023 by World Peace Deathray
Good rates and safe location within the Chico downtown area. My favorite hotel in Chico for a budget. A star is missing because all the rooms smell like tobacco. Other than that the rooms are nice and clean.
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January 2023 by Ben McCarley
Hoards of roaming homeless folk were the most pleasant part of our stay. For people in the HOSPITALITY industry these A-holes weren't very hospitable they refused to give me towels so much could get my son into th shower. It's amazing t he ey keep their doors open. The room was dirty when I arrived no maids came by the room to clean .. I won't be going there ever again.
