“I had a really positive experience at this Pep Boys. The staff was professional, helpful, and easy to talk to. They explained everything clearly, treated me with respect, and made the whole process feel straightforward instead of stressful. The service felt efficient and organized, and I appreciated that they took the time to answer my questions without making me feel brushed off. Overall, this location gave me a much better experience than I expected, and I would definitely come back.”
“I’m leaving my honest review for American tire. We have Tesla Model 3 and the tire was blown off by a nail. We went to the store and asked them to check and quote. After they quoted, we do feel very expensive decided to leave. However, the staff refused to restore the tire and basically forced us to make the purchase. I’ll file a complaint in different regulations. Those people suck!
Update on 2/15: we went to the store and the store did the price match. I really appreciate and the store manager Jovis completely changed my mind for future purchases. Thank you.”
“I pulled up and the manager was right outside at a portable desk to greet me and get started. The lobby was nice and cool and comfortable. I brought work with me but they were done before I even got started on it. Amazingly fast!!!”
“I got a nail in my tire, and these guys were such a huge help. Armando got my tires replaced quickly and made the entire experience so easy and stress-free. I really appreciated the great service and would definitely recommend them.”
7:30AM - 6PM
14632 Pipeline Ave, Chino Hills
Auto Repair
“I was so appreciative of the service I received here. I do not live in the local area and saw reviews for this place which made me more confident in going in but after going here and getting service I 110% recommend this place if you are in the area (and need any tire/suspension work at least).”
“Ive.been to several full service car wash in area from Rancho Cucamonga, Upland Claremont ,Montclair and surrounding cities.
Grand car wash by far, does the best job by far, and are .ore reasonable as far as cost. I live in Alta Loma and only get my car washed in Chino. It's not worth my hard earned money or valuable time to go any where else, unless I wash my car myself, even then it comes out better when they they do it.”
“Came in to get my Camry looked at anticipating it'd just be a routine check up, but ended having to replace the brake pads and get a new serpentine belt. While it was a surprise, I really appreciated Terry (I believe that's who assisted me) and how he walked me through the various suggested repairs and how much they'd cost me. He was very patient with all my questions and I didn't feel coerced or bullied into going through with any suggestions. At the end of the day, better to be a little careful than on the side of the road because I waited too long to replace something. Ultimately got the work done and they had my car ready in no time. Definitely going to have this garage be my go-to spot for repairs and maintenance.”
“Brought my vehicle in for an alignment last year, they were great and friendly and explains everything. Few days ago brought same car in for brake inspection and oil change. And again, great service! They explained everything thoroughly!”