Kahoots, founded in 1987, is a pet store that values animal care and customer service. Their mission is to serve pets and their owners with knowledgeable, authentic service and high-quality products at a good value. Customers often mention the friendly and helpful staff, emphasizing the welcoming and inviting atmosphere of the store. The store offers a wide variety of items for many types of pets, including dogs, cats, guinea pigs, birds, and reptiles. It is well-maintained and clean, with a large selection of food, toys, and supplies. Customers appreciate the availability of vaccinations and services like teeth cleaning, which has saved them money by avoiding anesthesia. Many reviews highlight the store’s quality products, especially for dogs, such as their house brand kibble and specialty foods like Stella and Chewy’s raw frozen food, which have helped improve pet health. Although some mention higher prices, they believe the quality justifies the cost. The store also hosts events, like celebrating pet birthdays, which adds to the community feel. While the staff is consistently friendly and knowledgeable, some customers note issues with management and staff turnover, which can affect the overall experience. Overall, Kahoots is seen as a caring, dependable place for pet owners who want the best for their animals, with a focus on quality, service, and community.
