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March 2024 by Samuel Cole
Not a great experience from the guy inside working the floor. Maybe a manager? I don't know. The mail drop off thing got jammed when I was putting in a box (that fits and I've dropped the same box a dozen times before. Im guessing it jammed because someone wasnt processing them on the other side) So the drop has a lever you can jiggle to get it unjammed- so that's what I did. I suddenly hear "SIR SIR YOU NEED TO BRING THOSE IN HERE, YOU CANT JUST KEEP SLAMMING THE DROP BOX!" I literally heard other customers laughing at me. He could have walked up to me and spoke calmly and plainly. Instead I now feel dumb and embarrassed because of the way he reacted. When I tried to explain it was stuck he pretty much scolded me in front of other customers. Ok, I get it. Honestly I'll just come drop after-hours, not a fan of the way he handled that or how it felt to be laughed at.
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February 2024 by WW Estates
I sent an international parcel, it returned from customs. USPS 14071 Peyton DrChino Hills, CA 91709workers Cindy and Marcus were helpful and quickly resolved the issue. I would like to express my gratitude to Cindy and Marcus.
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February 2024 by Jonathan Tsuei
Friendly staff here. One of these ladies, possibly the manager, came out to the line to check what each person was there for and directed/helped multiple people at once which really helped get the line moving.
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February 2024 by Ahmed Siddiqui
One of the best post office I have seen.Mail men are on time , staff at the post office very friendly
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February 2024 by I I
Very fast line. Clerks are always very pleasant and helpful. Clean and safe parking lot. Only bummer is that the P.O. Box section closes after hours
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January 2024 by Sophia
Very impressed with today’s postal service. Friendly , fast and efficientI’m glad I came to this location todayI can see they are trying to do better
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December 2023 by alyvarin
The Self Service Kiosk was inside a locked lobby; it did not help !!!
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December 2023 by Winky
I would rate this experience as zero stars if possible. During my recent visit to drop off packages, the customer service was exceptionally poor. The attendant I encountered was notably impolite when I inquired about receiving a receipt for my pre-paid label packages. Despite having consistently received receipts for my packages over the past several months, she adamantly insisted that they don't provide receipts for pre-paid label packages. To make matters worse, she neglected to scan any of my packages, leaving me without any tracking updates. I strongly advise against going to this USPS location, as it appears that customer satisfaction and proper handling of packages are not priorities for them.
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December 2023 by sami adam
passport. poor customer service, dirty place, rude and they overcharge for copies 1$ per one poor quality copy. had to go to City hall redo photos treated as professional by professional employees. definitely recommend City hall for passport.
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October 2023 by Angel Ximara
The USPS is always in and out. No troubles.
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August 2023 by sana khan
Fast and efficient plus they are open on Saturdays.
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August 2023 by Terence Dunn
Hours are wrong for this location on the USPS website. Don’t list your self service kiosk as 24/7 if you lock the lobby. Thanks for wasting my gas and time.
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July 2023 by Brian R.
Worst customer service. Lazy, incompetent employees. Not enough staff working during busy hours. These employees really hate their job.
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May 2023 by Autumn C.
The best location I've ever been to, hands down. Maria is the best Postal Worker I've ever experienced. The kindest, most efficient person I've ever encountered with the best customer service. I just started working in this area about a month ago, and each time I frequent this location I always know they'll be fast, pleasant to speak with and overall a fairly large and clean store. Thank you Maria for always being so amazing!
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May 2023 by Gabrielle G
Steven took care of me! He has such a fantastic attitude and is very kind. I hope the next time I need to ship something out he will be working that day.