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“Michael McGee from maintenance was really kind and attentive and worked with my schedule when I would be home to replace the washer and dryer and he made extra sure that it was working correctly. I really appreciate it. Thank you.”
“- 2026 Update added below, must read.
I moved in about 3 weeks ago & It felt like “home” the first day I came in for a tour. A nice leasing & maintenance staff. Unfortunately .. the tenants above me , I believe STOMP around instead of walking in a more considerable way being that there is a family living below them. The reviews are very accurate regarding how thin the walls are. Hoping to move into a higher level unit. Tenants above me are a nightmare.
2026 rating -
Nice on the outside and a nightmare in. Sounds like mighty Joe young lives right above me she workouts, moves furniture, slams cabinets and races through each room in their unit to see who can go in the fastest and so on. I have mentioned to property more than once. Avalon chose a construction plan with cheaply made flooring and walls. You can hear a pin drop. Beware.
The plumbing is horrible! Seems like it takes a whole day for a normal toilet flush. You can hear other units flush theirs too, UGH. The absolute WORST (living on the 1st floor closes to the main street) is the “foul odor at night” that Avalon will not resolve but will approve their maintenance team and plumbers to put any temporary solutions they can think of down the drains. It smells like a sewer right in the comfort of your living room (my unit) kitchen drain and vents (odor build up from your neighbors unit) DO NOT BE FOOLED by the pretty trees, bushes, bunny rabbits and fancy Bluetooth use upon every entry here. Be mindful of the reviews. Maintenance team professionalism is 5/5.”
9AM - 6PM
11755 Malaga Dr, Rancho Cucamonga
Apartments
“We lead busy lives and often do not take the time to show appreciation for people and things in our lives. I want to send a big shout out to Kim Allison, the manager of our apartment complex. Kim has always made sure that things run smoothly. If we have needed any help at all, one contact and it is taken care of promptly and professionally. We have never been disappointed! Thank you Kim for making the environment here amazing. We appreciate all you do to make it a safe comfortable place to live.”
“I've been enjoying my stay here since July of 2023. I appreciate the friendly environment provided by the Terra Vista staff and all of their employees. Caryn has been very helpful every time I need assistance with my rent deposits in the office, down to the helpful maintenance techs, like Nick that keep timely to my maintenance requests. Keep up the great work.”
“I've been a resident of the complex for 2 years and I've had an excellent experience thus far. The front office and maintenance is always kind and prompt with any problems I have. Especially with my recent problem with my refrigerator, I thought I was going to need to wait for a part but Carlos was able to figure out the problem and able to fix it on the spot even after his coworker thought I needed replacement parts the day before. Thank you so much again Carlos for being so knowledgeable, professional and kind.”
“Had a pleasant visit to the office today. I will admit I did come in a little frustrated as my garage hadn't been closing properly and I felt the issue was not being resolved with any urgency. However I was able to speak with Edward and was able to get the issue resolved ASAP. He spoke professionally and was very helpful in my case. I left feeling heard and like the staff here really care.”
“I moved in the end of January. I didn't notice it before I moved in but noticed after that my frig was too small. I kept being told they don't have any frig that was bigger. Eventually Brittney sent Devin out to look at it. Devin determined that the wrong size frig had been placed in the apt and they didn't know it. Thank you Brittney for listening to me and Devin for getting the right size frig.
My A/C kept going out. Rene' tried and I appreciate to make it better but it ended up needing to be replaced. Due to medical issues with my son, I appreciate Devin getting a rush on it. Now we have cold air ?
Tatiana, Brittney, Alyssa, Devin and Rene' are all nice and very helpful
Thank you all”
9AM - 4PM
3625 Williams Ave, La Verne
Apartments
“Came to the office a about 3 months ago, the office staff was super friendly and nice. I really enjoyed speaking to them they where supper helpfully. I got all the information I needed.”
8:30AM - 5:30PM
7040 Archibald Ave, Alta Loma
Apartments
“Woodbend Apartments meet and exceed expectations in all aspects. Beautiful landscape & outdoor areas, great views, really tranquil and peaceful atmosphere, not to mention the units are well kept inside and out. Unfortunately, I was not able to meet the requirements to be part of this awesome community but overall, just the touring alone left me with a great experience.
Shelly (management) goes above and beyond in attempts to accommodate your needs and answer all your questions.
Well deserved 5 stars!”
“Riley manager Ontario,Very professional,knowledgeable,most beautiful smile and pleasantly approachable,explain all the inside of apartment and surrounding outside areas ,very welcoming,we will be back mid May ,answered all our concerns,exspecially our living arrangements needs due to us having a home in escrow,where we can find a safe and beautiful living place ,the grounds were clean and quiet Thank you”
9AM - 6PM
250 North College Park Dr, Upland
Apartments
“Have lived here for a year and a half and love this place. All the staff are super friendly. The facilities like the pool and gym are great! The ability to BBQ is also a great thing to have especially since there is some poolside. The maintenance crew are very courteous and fast at helping with whatever problems you may have. Highly recommend coming and checking out this as a place to live.”
“★★★★★
Monterey Station Apartments is an amazing place to live! The community is clean, quiet, and very well-maintained, making it a comfortable and welcoming environment. The management team is professional, responsive, and always willing to help with anything you need, which really makes a difference.
The apartments themselves are spacious, modern, and thoughtfully designed. I also love the amenities—they’re well-kept and add great value to the overall living experience. The location is convenient, with easy access to shopping, dining, and transportation.
Overall, I’ve had a fantastic experience here and would highly recommend Monterey Station Apartments to anyone looking for a quality place to call home!”
“We've been here a few weeks and we love the area. There've been a few issues with our apartment, but Ricky and Bryon (the repair technician) have been amazing in answering all of our questions and very speedy with fixing things.”
“I’m reviewing my home away from home. I formerly lived in Palm Springs. This was a new experience which has turned out to be a blessing. I love it here, and appreciate what it’s added to my life. They offer bingo, pool aerobics, management treats which are awesome., a beauty shop on site. The grounds are beautiful, excellent security, meticulously clean, great maintenance crew, convenient postal, business center, great management staff. I could rave more, but you’d say it was too much. Haha!”
“I just moved in a couple days ago and my experience with the apartment and staff have been exemplary. My leasing agent, Virginia was especially helpful and I can't thank her enough; she even went through the process of personally checking out the apartment the morning before we signed the lease. The apartment is very spacious and kept in stellar condition, I'm excited for my future at Eaves Phillips Ranch.”
“the maintenance here is always so fast! I always hear stories of other complex complaining about not having thing completed on time but not here. carlos once again completed my maintenance order. he honestly is my favorite! he always completes my work orders on time and if he can’t do it that day he’ll keep me updated always on parts. he doesn’t just forget. he’s always super friendly . my son is autistic and whenever he comes over he’s always so nice and understanding. my son is an eloper so he always makes sure to lock the chain I have behind him and always lets me know when he’s going back out so I can watch the door. he makes me and my kids feel safe. whenever he comes and does a work order he makes sure to clean up after himself after any work orders. he is the reason I transferred unit to updated one, and don’t regret it! he honestly is so awesome!”
“It's hard to believe it's been 15 years since I moved into this apartment!
I wanted to take a moment to express how much I LOVE calling it MY HOME!!!
The Property is well maintained. The Community feels safe and the management team is truly EXCEPTIONAL.
The Maintenance Team and the Leasing Consultants are always friendly and quick to address any concerns .
The Property Manager, Manny Casas has made a huge impression on me . His management style is approachable. He Listens well, communicates well, he solves issues and is respectful.
If YOU are looking for a safe environment & well managed community to live , I highly recommend , “THE PARKS”
( previously known as BEL AIRE APTS)
❤️Mary Wilson”
“I love the service from the office Hydie and Serina the response is quick and maintenance is very professional and came to fix the dishwasher and microwave took everything apart and got it in working order very quick. I appreciate them very much.”
“Great place to live had to move for personal reasons but it is true Angie is the best. Very kind but professional at the same time Highly Recommended place too peaceful and quiet”
“Cozy and homey apartment community
I can’t express enough how much I loved this community. I lived there for about four years and truly miss the atmosphere. The manager, Sonia, the administrative staff, and the maintenance team were all amazing. The neighbors were also super friendly and easy to talk to.
I highly recommend this place if you are looking for an apartment in this area.
Below is my honest opinion:
Pros:
Located between Claremont and La Verne, with easy access to both downtown areas. There are many lovely shops and great restaurants nearby.
Cons:
Summers can get very hot due to the valley location. However, I had air conditioning, and most of the time it was not a problem. The highest temperature I experienced there was 113°F, which was the hottest temperature I’ve ever experienced in my life.
I truly miss this community and the very supportive El Sereno staff. I greatly appreciate everything you all did for me!”
9AM - 6PM
615 E 3rd St, Pomona
Apartments
“I really enjoy my time at the Daum. It is very convient, quiet, and clean at all times which is what I expected when I moved in. An open parking lot was my biggest initial concern but security is frequently monitoring the premise. I love the upgrades in washing machines - highly recommend other incoming students to consider the Daum when they attend WesternU.”
“Brian is an excellent maintenance man! He is reliable, efficient, and always handles repairs in a timely manner. He is friendly, knowledgeable, and goes above and beyond to help residents. It’s rare to find someone who cares this much about their work. Our building is better because of Brian. Highly recommend!””
“Trailer parks are ok they have a security guard driving around and a automatic gate at night that is automatically closed and only residents with remote can open.”
“KELYSE, the assistant community manager is so amazing and very helpful.She wouldn't above and beyond for me and I really appreciate her.She's amazing thank you”
9AM - 6PM
418 N Main St, Corona
Apartments
“The staff is awesome—always friendly, helpful, and professional. The amenities are super clean, and any maintenance issues get taken care of really quickly. I also have to say, the trash rooms are surprisingly clean, which isn’t something you see often in apartments. Security is always around and quick to respond, which makes me feel safe. Overall, it’s been a super comfortable and well-run place to live.”
“I've lived in many places after spending 20+ years in the military, and I've never seen a property manager and maintenance team as good & as active as this one.Spend just 30 seconds talking to Kimberly, and you will see how much pride she takes in making sure this is a great community.You will see Kim or Jose daily, whether you come into the office or not. They are checking the area, fixing noticable issues & they always have a moment to listen to resident concerns... or to simply say hello.A good review from me has to be earned, and this review is WELL DESERVED.”
“The staff here was so helpful. They made my moving process so easy. Any maintenance requests my family and I have had the team was quick to fix these issues. The unit itself is beautiful as well as beautiful landscapes! I would recommend them to my family and friends.”
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“I just recently moved into Homecoming, & so far I love it! From the very beginning when I first started looking & wanting to tour I’ve had great experiences. The leasing manager Krystal is the absolute BEST. As helpful as they come. She was very patient with all my questions & even kept me updated over a months time when I got my move date wrong. She was extremely accommodating & made so much of the process so easy & less stressful. If you’re in the market to move & are looking at homecoming, definitely ask for her!
Now that I’ve moved in, I can also say the maintenance team has been great as well. There was a few problems we ran into at move in & they got them handled immediately. Looking forward to having continued great experiences!”