AutoZone in Chino is a leading retailer of automotive parts and accessories. Multiple reviews highlight exceptional customer service from the staff. Customers report that employees are helpful, friendly, and professional, often going above and beyond. Specific mentions include a manager who provides warm greetings and uses a diagnostic tool to quickly pinpoint car problems, such as a check engine light or low brake fluid. Another employee is noted for expertly helping change a battery. Staff members are described as taking care of customers without hesitation, making the overall experience highly satisfactory. Many customers state they return to this specific store solely because of this commendable service and the positive impact it has.
I came in for windshield wipers and Adam offered to help me put them on. He was friendly and professional. Very grateful for his assistance.
April 2024
The manager Benjamin, at the one on central and Philideplhia is so helpful and friendly. I was stuck in the rain and he went above and beyond to help me get back on the road without any issues. I only come back to this store because of him! Thanks so much buddy!
December 2023
I visited this location today and encountered Store Manager Lucky and his ability to assist was truly commendable, making the overall experience highly satisfactory. Lucky's dedication to customer service is commendable, and I appreciate the positive impact he had on your experience.
