Chevrolet Service has garnered a mix of reviews highlighting both excellent customer experiences and areas needing improvement. Many customers praised their car buying experiences, noting the quick and easy process, particularly with the sales representatives. One reviewer highlighted Imaery's exceptional service, describing her as professional and knowledgeable, making the car buying experience stress-free. Another customer appreciated the finance department for securing a better rate than their credit union. However, some reviews pointed out issues with customer service in the service department. A customer noted a lack of a welcoming atmosphere upon arrival and experienced delays during an oil change appointment. While their overall service advisor was pleasant, initial interactions left something to be desired. The waiting area was noted as clean and equipped with amenities, including vending machines and free coffee, but some customers found the experience less than satisfactory. Despite these criticisms, many still recommend Chevrolet Service for their car purchases, emphasizing the dealership's willingness to work with customers to find the right vehicle. Overall, Chevrolet Service is recognized for its strong sales team and quality vehicles, while also being encouraged to improve customer service consistency.
Jaylan was a very personable and professional Service Advisor.
September 2025
Great Experience as always. Jennifer was magnificent and got me back on the road. Thanks Jennifer!
August 2025
Jennifer was a delight to work with. From the moment I attempted to set up my appointment, Jennifer was as accommodating as she could be. Communication between Jennifer and I was great. She let me know immediately once my vehicle was completed. The ability to pay on line prior to picking up my vehicle made the process that... read full comment
