The U.S. Bank Branch is described as a great branch with good and helpful staff who work very hard to meet customer demand. Reviews note the employees are very accommodating, patient, and kind, with top-notch customer service. Specific mentions include a gentleman, bald with a beard, who is exceptionally kind and ensures customers are comfortable. While one person is noted as not very friendly, every other person there is considered great. Some customers feel the branch may be understaffed, but the team works diligently to assist, even interacting with third-party agencies to resolve issues like foreign currency delivery. The bank is viewed as very fair with their fees. Overall, the branch receives positive feedback for its helpful and hardworking staff.
I’ve been banking with US Bank my whole life and Alicia was really helpful. I look forward to working with her. Thank you Alicia
October 2025
Every problem my brother had they've taken care of it immediately great Bank
September 2025
Don't understand where the 2 stars came from. Although they may be short staff, the gentleman and lady were the nicest tellers ive ever met My first time there and I was treated as if I had been a member for years. Patience people.