Apartments in Chula Vista, CA

“Update 12/11/2023:Initially I gave 2 stars and changed to 4 stars today because the higher management personnel reached out to me. They helped resolve the issue with the move out charges. I was impressed by their prompt response and courtesy. As I initially wrote the apartments are genuinely nice and are conveniently located. My advice is to voice your complaints as a tenant because people in charge absolutely listen and are there to assist in fair resolution of any issues. Scheduling move out inspection allows to clarify move out charges beforehand.Initial review:Overall positive experience ruined at the end. I lived at this apartment complex for 1 year. The apartment was generally nice and reasonably priced.The location is great too. The apartments have smart locks. Smart locks get often jammed for no reason and an apartment may be left unlocked. The maintenance and the property management are absolutely horrible. Firstly, the maintenance staff are rude. They barge into the apartment without knocking or ringing the door bell. They do not remove their shoes nor use shoe covers. They enter every room they need without asking if there is anyone in there. That includes a bathroom and a bedroom. To top it off, the management charges exorbitant move out fees. Any small damage to the paint and they charge a tenant for the repaint of the entire apartment. Same goes for any small damage to the carpet. Accidents happen, I happened to knock over a cup of cafe latte in the bedroom, obviously it left a stain. The rude and maybe dishonest maintenance staff assessed the stain as pet damage which according to the management requires re-carpeting the entire unit. They do not care that I never had any pets. Eventually, the management took my deposit 400$ and on top of that sent me a bill for an additional 500$. I have a perfect credit/rental history and this is the first time I encountered such blatant dishonesty. My recommendation is to stay away from this place if you do not like unpleasant surprises. Even though the apartments are nice, the stress that dishonesty of the impudent management staff causes is not worth renting at this apartment complex.”

“Takes a while for things to be fixed, last week of August told manager something was wrong with the plumbing in the kitchen- gets clogged. I use a strainer and throw everything in the trash- sink disposer doesn’t work-still,has not been taken care of. If you do not want noise you can reconsider being that it’s couple of blocks from hospital, mall and schools, there is always traffic ‘till late at night”

“I love it here! The staff is so friendly and always wanting and willing to help. Everyone is so respectful and always greets me with a smile and a friendly HELLO. Not too mention it's beautiful here so clean and just Beautiful.!!! I love living here at the boardwalk. Thank you staff at the boardwalk at the Millenia.”

“I have been at harvest ridge apartments for over 8 years and by far Hector Murrieta has been the greatest manager thus far he listens to everyoneand that really matters for seniors.”