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January 2024 by Mrs. Galindo (Angel / Grumpy)
I love it here! The staff is so friendly and always wanting and willing to help. Everyone is so respectful and always greets me with a smile and a friendly HELLO. Not too mention it's beautiful here so clean and just Beautiful.!!! I love living here at the boardwalk. Thank you staff at the boardwalk at the Millenia.
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January 2024 by Naana Amoh
It was great until it wasn’t. Micheal was amazing during our time there.The issue is, they do not tell you in fine print that they are going to keep your security deposit no matter how you leave the apartment. They will also have you pay for making the apartment move in ready for the next person, and add extra charges .This was such an awful thing to find after moving out that they kept the security deposit and added more charges where you owe them. Mind you, we are military with no kids and lived there for less than 6 months. Please whatever they give you read before you sign because they lie a lot.
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December 2023 by Jeri Wright
Simply phenomenal! The leasing office team, the maintenance team, and the entire staff are warm, friendly, and operate in excellence. The residents are friendly and kind, and this is such a clean, safe, and heartwarming environment in which to live. This is my safe space!
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September 2023 by Carlie Eaves
Boardwalk at Millenia has been awesome! I love the amenities, especially the grills. The apartment is clean and nice and I love the dishwasher, washer and dryer in unit. The managers are so nice as well.
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September 2023 by Matt Kennedy
Very disappointed in what this place has become. When we first moved in it was nice, quiet and we loved it. Now it is loud, rude neighbors that smoke and drink on the bottom of the stairs. There is also dog poop everywhere. I’ve also seen homeless people use the dog wash station to wash themselves
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September 2023 by livier carrillo
We just moved in to our beautiful Townhouse/apartment and the maintenance department has responded to our requests promptly! Albert is always pleasant and fixes all of our issues! We are really happy with the staff!
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August 2023 by Kimberly
The staff is very courteous and helpful. Great communication between residents and staff! I'm proud to call this home and thankful to be part of the community ?
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August 2023 by Ademola Olatunbosun
Micheal was professional, excellent, and continue to deliver top notch customer services. He make us feel like home and welcome. The transitioning was excellent, from the application process and the way to the exception of the lease. He also provided continuous services and support.
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May 2023 by Brooke Horner
If I would’ve reviewed the complex in January, it would’ve been 5 stars but since it’s been months since we’ve moved out and I have yet to receive our security deposit reimbursement, they’re getting 1 star. Every single time I email them about the status of the reimbursement I get the run around….to “contact them if it has exceeded 3-5 weeks”…we moved out in January, it is now April. I would say it has exceeded 3-5 weeks by a far. They owe us $658.42 and we have yet to receive the check. It’s absolutely ridiculous. I will say, the best asset to the apartment complex is the maintenance crew. Those guys were incredible. As for the leasing office & management team, good luck trying to get a response from them ?? I’ll just have my lawyer reach out to the management team. Crickets, literal crickets. Do not move here. Save yourself the stress and find a complex that values their tenants!!EDIT: I have sent you my new address multiple times, in fact, it was confirmed on your end that it was corrected and you have my new address. Enough with the games. Have the SUPERVISOR contact me.
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April 2023 by Marc G.
Was a tenant there for 2 years. Paid my rent on time every month. Never had any issues with other tenants or property management. Gave adequate notice for moving out. There is no damage to the apartment what so ever. I've been waiting 4 months for my security deposit. California law states 21 days. Property management keeps giving me the run around about when I will receive it. Poor management. Beware.
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December 2022 by Melissa M.
Nice staff. Very bad management . You get packages stolen here on multiple occasions and they will not check the cameras for you or do an investigation even though they have a big sign in the mail room that says "we are watching".
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October 2022 by Ivan Ivanov
Updated review below.(Original 1-star review from September 15, 2022): My experience at the Boardwalk at Millenia so far has been an absolute nightmare. I was given an apartment filled with hundreds of roaches. Two weeks after my move in date I still have not been able to unpack my stuff. Everything has had to be moved multiple times because we've had to continuously spray the apartment - twice so far in 2 weeks.In addition to all the roaches I am also dealing with loud noise from the neighbors upstairs who have a 1 year old toddler. Because of the structure of these apartment every time the toddler walks my apartment shakes and rattles.The apartment rented to me should have never been rented out to anyone. This apartment would require serious treatment before anyone should be allowed to rent it.Updated review from October 4, 2022: After speaking with management, they allowed me to move to another unit in a different building and on the 3rd flood. The new unit only had 2 roaches and 2 spiders in it when I first moved in which to me (and compared to the previous unit) is pretty "clean". It's also relatively very quiet and it's nice that I'm not having to deal with any noise from upstairs because I'm on the top floor. They also did reimburse me for the 2 weeks of hell they put me through and the additional moving costs which was nice of them. Overall, management was very professional and handled everything in a timely manner.All those issues aside, this is a great little community with so many different shops and restaurants within walking distance that you'll never be bored. And the gym is actually quite decent for an apartment community gym - in fact, it's the best one I've seen in all the Otay Ranch apartment communities I toured before I moved in here.
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October 2022 by IvanMadeThis
Updated review below.(Original 1-star review from September 15, 2022): My experience at the Boardwalk at Millenia so far has been an absolute nightmare. I was given an apartment filled with hundreds of roaches. Two weeks after my move in date I still have not been able to unpack my stuff. Everything has had to be moved multiple times because we've had to continuously spray the apartment - twice so far in 2 weeks.In addition to all the roaches I am also dealing with loud noise from the neighbors upstairs who have a 1 year old toddler. Because of the structure of these apartment every time the toddler walks my apartment shakes and rattles.The apartment rented to me should have never been rented out to anyone. This apartment would require serious treatment before anyone should be allowed to rent it.Updated review from October 4, 2022: After speaking with management, they allowed me to move to another unit in a different building and on the 3rd flood. The new unit only had 2 roaches and 2 spiders in it when I first moved in which to me (and compared to the previous unit) is pretty "clean". It's also relatively very quiet and it's nice that I'm not having to deal with any noise from upstairs because I'm on the top floor. They also did reimburse me for the 2 weeks of hell they put me through and the additional moving costs which was nice of them. Overall, management was very professional and handled everything in a timely manner.All those issues aside, this is a great little community with so many different shops and restaurants within walking distance that you'll never be bored. And the gym is actually quite decent for an apartment community gym - in fact, it's the best one I've seen in all the Otay Ranch apartment communities I toured before I moved in here.
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August 2022 by Carlos Rene
As a first time apartment renter the move in process was easy. This property has lots of amenities, is well maintained, staff is friendly willing to help anytime and is located in a great area with parks and lots of shops around the corner. Highly recommended! :)
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May 2022 by Penni R Herbert
I'm loving it so far! So quiet and I have a lovely view of the park! Seriously. the unit is beyond my wildest expectations. I'm still learning the area but I'm so happy to be here!
