Quest Diagnostics on 4th Avenue in Chula Vista is located in the Scripps medical building across from Scripps Hospital, with an entrance on the first floor next to the pharmacy. This location offers routine lab tests, blood and urine testing, drug screens including DOT and Non-DOT, and COVID-19 antibody testing by appointment. It is noted for its very professional staff and quick service for those with appointments. Many reviews describe the phlebotomists as kind, gentle, amazing, and excellent, with a painless experience. A consistent and strong recommendation across reviews is to always schedule an appointment online beforehand. Walk-in patients frequently face extremely long waits of two to three hours or more and may not be seen at all if the location is busy or short-staffed, as appointments take strict priority. The waiting room can be full with a line out the door, but those with appointments typically experience a very short wait. Some patients, particularly elderly individuals, find the appointment system challenging as information about the long walk-in waits is not always clearly posted. Technicians are sometimes interrupted to answer repeated questions from waiting patients about wait times and how to make appointments, which can cause delays. Management is suggested to implement a better way of informing all patients to improve the overall experience.
Quest Diagnostics is on the cutting edge of excellence.
May 2025
Very professional staff, quick service, easy to find location at 480 4th Ave Chula Vista n the phlebotomist that day (Apr 28, 9:10am ) as if, I did not know poke me already with the needle, coz there is no pain at all ! Hope all phlebotomist is as excellent as Madeleine 👏 ..
June 2024
Hi, I was in the Chula Vista office at 4th Ave on 06/26/2024 Kathy was absolutely ? amazing, she was kind and gentle while drawing blood, also made sure to address me with the necessary info. Great job! ??