Quest Diagnostics receives mixed reviews regarding wait times but consistent praise for its staff and efficiency once served. Some patients report significant delays and disorganization, including appointments not starting on time. However, many describe the phlebotomists as very nice, sweet, helpful, professional, gentle, quick, and welcoming. Specific positive experiences highlight a technician who was very helpful with insurance and a process that was fast, getting patients in and out quickly. The location is noted as very clean, with a smooth check-in process using a kiosk. Several patients state they will definitely use this location again and highly recommend it.
They were fast and even took me in earlier since they had a cancellation. The tech was very helpful and made sure my insurance was good and even updated and found out I had no co-pay I will defiantly use this location again.
May 2024
Convenient, less waiting period and knowledgeable staff.
January 2022
Very quick service. It seemed I was in and out in 5 minutes, and there was another person called before me. Two lady attendants were quite cheerful and seemed to enjoy putting you at ease in their environment. The quickest, smiling and pleasant experience I have ever had in a blood draw office in 50 years. I left happy.