U-Haul Neighborhood Dealer
U-Haul,
Truck RentalHours:
873 Palomar St, Chula Vista CA 91911 Hours
About U-Haul Neighborhood Dealer
U-Haul Neighborhood Dealer offers a range of rental services but has received mixed reviews. Some customers have praised the staff's friendliness and helpfulness, particularly highlighting Ethan's exceptional customer service. The trucks are generally in decent condition, with spacious options like the Ford Transit being noted for comfort and fuel efficiency. However, there are some concerns regarding the clarity of pickup instructions, especially when reservations are made through the U-Haul app. Customers have reported confusion about pickup locations and fees, particularly regarding cleaning charges that were not communicated upfront. Additionally, issues with accessing keys and unclear directions have been mentioned. Despite these drawbacks, many customers found the overall experience satisfactory and would recommend this location over larger corporate U-Haul branches. Overall, U-Haul Neighborhood Dealer provides valuable services but could improve communication and transparency for a better customer experience.
Most Recent Reviews
March 2025
I used U-Haul to move and it worked perfectly..
Truck inside was decent. Its not gonna be brand new but it was good... No complaints.
Dollys were sturdy....
Ethan was the best..
February 2025
Very professional and easy to deal with the staff. Kudos to CJ! Highly recommended!
August 2024
I’ve rented two U-hauls from here both have saved my time and struggles Im beyond impressed with Ethans customer service also the las U-haul I got was the ford transit going forward it’s going to be my go to it’s comfortable very spacious and great on gas. Highly recommend them over any corporate U-Haul
More Comments(44)
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