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“I went in to change a forgotten pin and was helped and out the door in minutes. The reps who answer the phone to help with fraud alerts and manage account info are also very professional and sharp. I've been with Safe from childhood and have no bad experiences in 15 years.”
“Polite people. Great home loans. Mobile app is very convenient with Zelle Pay at your fingertips. Home and car loans conditions are very competitive or better than the other banks’.
5-star at a minimum!”
“Staff is friendly and professional. Multiple tellers so there is basically no wait time. Building is cleaning and plenty of parking. Drive thru ATM always comes in clutch when you are in a rush.”
“I've been with Patelco since I was in my 20's, now I'm retiring at 64. This is on the epoch level of best decisions I've ever made...When I think about all the big bank fees and shenanigans I've missed out on over the years... chef's kiss to Patelco!! Thanks for giving me a fair deal on my first mortgage during the ever so predatory early 2000s. I can't really say enough good things about you guys.. when my co-worker told me last year that Wells Fargo is giving him his paycheck a day early I was like oh my goodness I've been getting that forever through Patelco!”
“I would like to thank the entire team working at this bank. They are wonderful, responsive people who perform their duties to a high standard. January 6, 2026. Thanks.”
“Been with them for over 25 years. Most personal, efficient and fast to respond to any concerns, best customer care hands down. No robot checkers real and wonderfully helpful people!!!”
“I just went to River City Bank for 10 years who start saving with $1,000 to $10,000 it’s not that much money but we spend more savings to buy a new car, new home and new pets (Guinea Pigs, Cats, American Red or Western Gray Squirrels, Siberian Chipmunks, Racoons, Beavers, Skunks and more).”
“This Wells Fargo is always so accommodating. I needed assistance and went to 2 other Wells Fargo branches. Tellers would direct me to go on the app. I didn't want to do that, I needed a printout. Lucky for me Emily gave me the paperwork I needed. I told her about my driving to different branches and she was very sympathetic. Great service hours, friendly tellers, clean bank space. There wasn't a line when I got there! Thank you Emily for your polite assistance otherwise I would have to go to Kinko's and try to get printing help there. This branch is pretty far from me, but I will continue to come here.”
“There was friendly customer service,, only a couple minutes of wait time. There was 5-6 tellers, and a coupleO very vCard , of loan officers, who were opening the dooran”
Open 24 hours
5610 Sunrise Blvd, Citrus Heights
Banks
“After reading some comments here I was reluctant to go to this branch. However my experience was nothing less than awesome. Thank you Tatiana for an amazing and welcoming experience. She also helped me with other questions not related to Citi Bank, I was confused on where to write information about my account on cashiers check that I needed to take to other banks.”
“We had an appointment with Emmit today. She was right on time and friendly. What an easy way she worked through a tricky paperwork snafoo and got us on our way. In the end that was a good all around visit.”
“Monica was absolutely amazing and customer care oriented! She worked very hard with myself to do the best possible job. She has undoubtedly made this branch one of the best ones there can be. HIGHLY recommended and much appreciated 👏”
“Some of these comments are ridiculous. Why don’t yall learn to manage your time/schedules better? They do a good job every time I’m here no matter how long the wait is. Thank you to the tellers for always being attentive and trying their hardest.”
“Staff members at this location were very friendly and helpful. I had an issue with my debit card, and the Branch Manager, Ashveer, was able to assist me and resolve the situation quickly. I truly appreciate the excellent customer service—thank you for your help!”
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“This team is amazing. Kim Reed gave me hope and encouragement with getting my finances on track. I am forever grateful for all of the assistance I was given. I recommend Safe Credit Union, because you will be SAFE here. Thank you”