CubeSmart Self Storage in Citrus Heights is noted for its excellent customer service. Multiple reviews highlight that the manager and staff are very nice, helpful, polite, understanding, and excellent. One customer appreciated a helpful call from customer service before moving in. The experience is described as easy and fast, with one transaction taking only ten minutes. This contrasts with a negative experience at a competitor. However, some reviewers mention that rates keep increasing, which was difficult for a senior citizen on a budget. There was also an issue with a pest problem that destroyed items, even after moving units. Overall, the staff's supportive service is the most consistently praised aspect.
Very friendly and efficient staff Marie was super nice and she was the one who made my unit tour exciting. Safe area as well
August 2025
After breaking my leg, I was unable to work, therefore unable to pay my bills. The nicest gentlemen were so understanding and worked with me to achieve a happy outcome. Thank you CubeSmart!!
August 2025
Not to rate place, The manager of the place is very nice. Not any fork of his, that the rates, keep increasing. Finally I had enough. Senior citizen on budget. At times had a rat destroyed lots of my items Move to another unit and still. Then Move to the other side of building. And Cost to move. Thanks The stars are... read full comment
